Area Manager Regional (JHB/PTA, Limpopo, Mpumalanga, Durban/ WCape, Eastern Cape)

• Reports to Head of Retail
• Sales Strategy and Performance Monitoring:
• Strategically monitor the sales performance of all stores within your area.
• Analyze weekly and monthly sales reports to identify trends and opportunities.
• Collaborate with store managers to develop action plans for achieving targets.
• Implement effective sales strategies to enhance revenue and meet objectives.
• Workforce Planning and HR Support:
• Develop staffing schedules that align with budgetary considerations and demand fluctuations.
• Provide support to store managers in HR-related matters, including recruitment, scheduling and discipline.
• Foster a positive work environment by promoting employee development and engagement.
• Operational Excellence:
• Act as a point of contact for store managers in handling operational challenges and resolving issues promptly.
• Ensure that stores operate in compliance with company policies, protocols, and guidelines.
• Oversee store maintenance activities, escalating critical issues for timely resolution.
• Compliance and Auditing:
• Conduct compliance assessments of stores, particularly focusing on banking, cash management, and cash-based activities.
• Collaborate with Human Resources to ensure thorough and clear DOL (Department of Labor) store audits.
• Uphold Health & Safety protocols to ensure the well-being of both employees and customers.
• Brand Consistency:
• Maintain a consistent and distinctive Brand look and feel across all stores.
• Collaborate with Visual Managers to ensure that the brand's visual merchandising guidelines are adhered to.
• Industry Awareness and Adaptation:
• Stay up to date with industry trends, best practices, and technological advancements in retail management.
• Adapt strategies to align with changing market conditions and consumer preferences
• Store process and other process improvement and implementation Project Management
• Dealing with IR matters
• Workforce scheduling
• Health and Safety at store level
• Compliance audits

• National Diploma in Retail Management/ Business Management
• People management & IR
• Be able to differentiate between what can be dealt with at store level & what needs to be escalated to HR
• Proactive in identifying, resolving, and communicating challenges - Meticulous and diligent.
• Detail oriented - Able to show Initiative.
• Able to work independently, and as part of team - An Analytical thinker.
• Results Focused
• Able to show personal integrity, business ethics and values
• High energy levels and focus
• Maintain compliance with all company policies and procedures
• Ability to perform the essential job functions safely and successfully
• Ability to maintain regular, consistent, and punctual attendance

Carrol Boyes