Assistant Retail Store manager
- Cape Town, Western Cape
- Permanent
- Full-time
Were looking for an energetic and driven Assistant Store Manager to support the Store Manager in running day-to-day operations, achieving sales targets, and delivering excellent customer experiences.Key Responsibilities:
- Support the Store Manager in all aspects of store operations, including team supervision, customer service, merchandising, and inventory control.
- Lead by example on the sales floor and help coach and motivate staff to meet performance goals.
- Assist with staff training, scheduling, and performance monitoring.
- Ensure store merchandising, cleanliness, and presentation standards are consistently upheld.
- Handle customer queries, complaints, and returns professionally and efficiently.
- Monitor stock levels and assist with ordering, receiving, and stock loss prevention.
- Step in as acting Store Manager when required.
- Minimum 23 years of retail experience, with at least 1 year in a leadership/supervisory role.
- Strong interpersonal and communication skills.
- Proven ability to support a team in meeting sales and customer service objectives.
- Highly organized with attention to detail and the ability to multitask.
- Experience with POS systems and basic MS Office proficiency.
- Matric essential; retail or business-related tertiary qualification advantageous.
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