Master Data Officer (Meat Markets) Eastern Cape

• Propose new articles on the B2B system and monitor their creation progress in alignment with established SLAs.
• Ensure accurate assignment of articles to stores or distribution centers (DCs) to optimise

• Detect and correct data quality issues to uphold Shoprite's standards for consistency and reliability.
• Flag and address any abnormalities in the data to maintain its integrity.

• Verify the absence of similar articles before listing to prevent duplications.
• Monitor stock balances for reporting purposes, ensuring optimal stock levels as per business requirements.

• Log IT and data-related incidents using the Helix (ITSM) platform for timely resolution.
• Identify and assist in resolving business data quality issues to minimise operational disruptions.

• Report article-related issues to the Senior Master Data Officer and complete the Master Data Quality (MDQ) template for further action.
• Extract and generate reports for Divisional Managers daily, weekly, and monthly to support decision-making processes.

• Act as the first line of support for divisional offices, addressing support-related requirements promptly to facilitate smooth business transactions.
• Provide support for data-related projects throughout their lifecycle, ensuring successful implementation and post-go-live support.

• Uphold data business governance and rules to support operational processes effectively.
• Assist in communicating data quality requirements and guide stakeholders on data management practices to ensure adherence.

• Identify root causes of quality non-conformance and assist in implementing best practices for data management.
• Engage and collaborate with stakeholders to drive improvements and ensure alignment with business objectives. (WoW)

• Grade 12 with relevant and demonstrable experience – (Essential)
• Diploma or Degree in IT, Finance, or relevant – (essential)
• +1 year in a Systems master data or similar role – (essential)
• – (essential)

• Relevant experience in a butchery / meat or similar environment combined with a knowledge of meat cuts, ranging and import regulatory requirements – (desirable)
• Technical awareness, e.g., master data management, data management principles and practices – (Essential)
• Working knowledge of data quality principles and root cause analysis – (Essential)
• Knowledge of how to control data standards - (Essential)
• Working knowledge of Microsoft Office 365 – Outlook, Word, Excel (essential

• Supporting and Co-operating - Willingness to assist colleagues and collaborate across departments to ensure accurate and consistent master data management practices.
• Interacting and Presenting - Ability to communicate effectively and present complex data concepts to various stakeholders clearly and understandably.
• Analysing and Interpreting - Proficiency in analysing data sets, identifying trends, and interpreting insights to improve data quality and decision-making processes.
• Creating and conceptualising - Capability to conceptualise innovative solutions for data management challenges and develop strategies to enhance data governance frameworks.
• Organising and executing - Strong organisational skills to structure and execute data management tasks efficiently, ensuring timely updates and maintenance of master data repositories.
• Adapting and coping - Flexibility to adapt to changes in data management protocols, software systems, and organisational requirements while maintaining focus and composure.
• Enterprise and performing - Understanding of the organisation's overall objectives and aligning data management practices to support business goals and performance metrics.
• Multitasking - Ability to handle multiple data management projects simultaneously while prioritising tasks effectively to meet deadlines and objectives.
• Conflict management and Negotiations - Proficiency in resolving conflicts related to data discrepancies or divergent interests among stakeholders through effective negotiation and mediation skills.
• Effective Communication – Ability to communicate clearly and concisely, both verbally and in writing to convey complex data concepts and requirements to diverse audiences.
• Organising and responding to change - Ability to proactively adapt data management strategies and processes in response to evolving business needs, technological advancements, and regulatory requirements.
• Methodical, systematic, precise, meticulous attention to detail - Diligence and attention to detail in data entry, validation, and verification processes to maintain data accuracy and integrity.
• Work independently and in teams - Ability to work autonomously when necessary while also collaborating effectively within cross-functional teams to achieve common objectives.
• Interact effectively with stakeholders at all levels of the organisation - Establishing and maintaining productive relationships with stakeholders ranging from operational staff to senior management to ensure alignment and support for data management initiatives.
• Business-area respect and the need to influence business decisions and gain business area commitments - Recognising the importance of data integrity in driving strategic decision-making processes and actively engaging with business units to promote data-driven insights and decision-making.
• Thriving in a fast-paced, high-pressure environment - Ability to maintain focus, resilience, and adaptability to meet tight deadlines and deliver quality outcomes in a fast-paced, high-pressure work environment.

Shoprite Holdings