Administrator

• Ensure adherence to Standard Operating procedures
• Ensure adherence to the company Code of Ethics
• Ensure all duties are performed in accordance with accepted service delivery standards
• Maintain quality, efficiency and confidentiality services
• Liaise with and assist Commodity Coordinator
• Perform any other reasonable tasks as assigned by the direct line manager

• Liaison with customers via telephone or email.
• Ensure all messages are conveyed to relevant staff.
• Assist with sample registration
• Maintain hard copy Sample Register

• Ensure prompt and efficient handling of samples per applicable procedure
• Attend to operational matters related to work in progress at sample reception and new instructions received from customers / Operations manager.
• Typing of test reports, emailing of results to customers, manual and electronic filing of job and/or test reports.

• Adhere to all quality and safety requirements of the SGS management system.
• Actively participate in safety-related activities.
• Always wear appropriate protective clothing.
• Adhere to all relevant HSE procedures and protocols.
• Keep workplace and equipment neat and tidy.
• Report deviations and communicate instructions to improve and maintain the quality system.

• Cease the use of any equipment that may be deemed to constitute a safety hazard or entry to hazardous environments without the necessary knowledge and protection and take action to address the hazard.
• Cease to carry on with work that may affect the quality (integrity) of services and take action to address the issue.
• Initiate a formal improvement request when a deviation of the system occurs, possible improvements are identified or when nonconformity is identified.

• Tertiary qualification in Logistics, Metallurgical/Chemical Engineering, or Analytical Chemistry
• Computer literacy in MS Office (Word, Excel, Outlook)

• 2 years administration experience
• Knowledge of process flow within an analytical laboratory environment, or
• Experience in commodity inspection processes such as sampling and testing, tallying of data, and reporting

• Attention to detail
• Operate under minimum supervision
• Good interpersonal skills towards colleagues, customers, and suppliers.
• Ability to work under pressure.

SGS Brightsight