Infrastructure Engineer: Cloud
Clickatell
- Cape Town, Western Cape
- Permanent
- Full-time
- Be a thought leader with regards to Clickatell's overall cloud adoption strategy.
- Divisional policy and process formulation, strategic planning, resource coordination and operational execution of projects and assisting in procurement process.
- Installation/configuration, operation, maintenance, and monitoring of the Clickatell messaging engine hardware, software, and related infrastructure with a focus on high availability, stability and security.
- Work closely with software development teams to facilitate smooth integration of applications with cloud infrastructure.
- Scripting and coding to automate routine tasks and improve operational efficiency.
- Technical research and development to enable continuing innovation within the infrastructure
- Provide technical support and troubleshooting for cloud-based infrastructure issues.
- Ensuring network, hardware, operating systems, software applications and any related procedures adhere to organizational values, enabling staff, customers, and partners
- Technical liaison with enterprise customers and vendors as required Service, maintain, commission, and support global platforms, with a view towards high availability
- Related IT qualification / 5+ years in a system administrative position
- Red Hat Enterprise Linux certified (RHCE or better) or other appropriate Linux/Unix certification (preferred)
- Cloud certifications (AWS preferred)
- Proven experience as a SysOps Engineer or similar role.
- Experience in virtualisation and cloud environments such as Amazon Web Services (AWS) or similar.
- Red Hat Enterprise Linux certified (RHCE or better) or other appropriate Linux/Unix certification advantageous
- Perl, python, ruby and/or PHP scripting experience advantageous
- Containerisation (Docker/Kubernetes) knowledge advantageous
- Operating systems, from bare steel to network services
- Containerisation (Docker/Kubernetes) knowledge
- Use of CD/CI tools (Anisible/Puppet/Terraform) advantageous
- Proven experience in and with a large, ISP-type environment and infrastructure advantageous
- Monitoring and alerting experience with Open-Source technologies like Icinga/Nagios, Nagvis, Logstash, Elasticsearch, Graphite and Kibana Advantageous
- Proven experience in production environments of the below is advantageous:
- SAN storage solutions
- Software package building and release management with software tools such as Puppet, Chef or Salt
- Network/OS clustering
- Own transport and driver's license beneficial in the rare circumstance where emergency onsite support is required at the data centre
- Must understand and demonstrate knowledge of:
- Networking, from Ethernet to IP
- Operating systems, from bare steel to network services
- IP networks, including but not limited to working knowledge of DHCP, DNS, SMTP, FTP, HTTP
- Minimum of 5 years in a system administrative position
- Minimum of 3 years working experience with Unix or derivative
- Minimum of 3 years working experience with troubleshooting hardware and/or software
- Minimum of 3 years programming or scripting experience (advantageous)
- Amazon Web Services and Virtualization technologies such as VMware
- Healthcare, Retirement Fund and Risk benefit company contributions
- Quarterly performance incentives
- Reimbursable Communication allowances for internet and mobile phone bills
- Half-day off on your birthday
- 5 personal days leave a year, over and above your annual leave
- Hybrid/Remote Working
- Home office set-up with laptop, monitor, chair and UPS