Credit Controller
- Sandton, Johannesburg
- Permanent
- Full-time
Send Customers Invoices and Statements on request.
Unsuspending of accounts that has been paid.
Phoning of overdue accounts.
Maintain accurate records of communication activity with customers.
Submit regular feedback per required deadlines set by the business to credit control supervisor.
Deal with customer queries in terms of their accounts on a daily basis telephonically and via e-mail.
Follow up on payments on a daily basis, to ensure payments are made timeously.
Send Final Notices to clients after approval has been received by credit control supervisor.
Set up payment arrangements documentation and send acknowledgement of debt to those clients who have requested to settle accounts per an agreed arrangement.
Prepare files for Credit control supervisor to hand accounts over to attorneys and collection agents.
Loading of temporary overdrafts if the customer has insufficient funds.
Preparing and calculation of credit limit increases for customer accounts for approval by financial manager.
Processing of credits in line with company policy.
Updating customer information in line with internal control processes.
Attend to calls professionally internally and externally.
Attend to all messages within an hour of receiving it.
Credit control functions to be performed in line with company credit policy.
Ability to reconcile accounts and communicate findings to customers.
Suspending customers that have not paid.
Compiling overdue reports for distribution to business.
Adherence to applicable legislation i.e. NCA etc.General Filing
Assisting other departments with their functions when required.EDUCATION:General Education
Matric.
Advance Excel Certificate an advantage.
Diploma in Debtors/Creditors.EXPERIENCE:General Experience
Extensive knowledge of Microsoft office with emphasis on excel and outlook.
Extensive knowledge of the AMS and AEON CRM & Navision systems.The post appeared first on .
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