Order to Cash Lead

Sandton, Johannesburg
Permanent
Full-time

2 months ago

About CompanyAt Blue Label Telecoms, our brand philosophy is that we can create and distribute anything that is able to be digitised. Our Blu-approved brand is the face of our service offering and is underpinned by a world-class technology platform for both online and offline commerce. With a point-of-sale network of approximately 150 000 devices, we provide a distribution footprint across all income groups. 85% of our income comes from merchants in the informal sector.Job PurposeThe Order to Cash Manager is responsible for providing operational oversight of the Order to Cash daily operations which includes, processing, compliance, problem solving relating to Customer sales, credit notes and Integrations from Aeon back end system. This includes operational oversight of the credit team as well as vetting team and Customer Accountant across the Shared Services division.ResponsibilitiesOrder to Cash Operations

Oversee day-to-day operations for all transactions submitted for credit approval
Drive clean audits relating to the customer process and ageing’s, across the serviced companies
Reconcile General Ledger Accounts Receivable and associated accounts

Leadership and Direction

Lead and direct a high-performance team
Ensure priorities, goals and clear key performance indicators are set for the team
Track the team’s performance specifically relating to performance on credit as per the credit policy and recon and settlement processes
Ensure the order to Cash (O2C) team delivers on strategic business objectives

Customer Relationship Management

Develop and manage good working relationships with key internal and external stakeholders

Credit Control and Collections

Review customer credit applications to determine creditworthiness, this includes credit evaluation by analyzing credit reports, tax returns, profit & loss statements, bank and investment account statements
Prepares on-going reports to appraise sales and financial management on the status of past-due accounts
Work directly with sales administration, customer service and direct sales force in order to resolve collections and ensure open and timely communication between departments
Manage customer invoicing, subsequent credit adjustment and administrative functions
Investigate the Customer ageing and resolve aged accounts receivable by collaborating with business and customers
Responsible for minimizing portfolio delinquency, collections, and write-offs

Financial Management and Control

Develop and/or deliver a plan for significant aspects of the financial management and/or control process

Digital Strategy/Transformational Projects Execution

Execute and deliver elements of the digital road map, leveraging agile and design-thinking principles to drive sustainable implementation

Behavioural Competencies

Financial Acumen
Business Insight
Ensures Accountability
Optimizes Work Processes
Balances Stakeholders
Instills Trust
Organizational Savvy
Communicates Effectively
Plans and Aligns
Manages Ambiguity
Drives Results
Strategic Mindset
Manages Complexity

Skills

Planning and Organizing
Compliance Management
Costing and Budgeting
Numerical Skills
Risk Management
Adaptive Mindset

Education

Matric
Bcom Accounting Honours - preferably a Chartered Accountant CA (SA)

Experience

At least 5 years related experience in leading a team within the Order to Cash function
Experience working within a Shared Services environment will be advantageous
Experience working with IFRS 9 reporting a strong requirement
Problem-solving and change management skills
At least 5 years experience in planning, managing and organizing resources within short/medium timescales within the overall policy framework

Blue Label Telecoms

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