Direct Sales - Base Administrator

KwaZulu-Natal
Permanent
Full-time

3 days ago

A vacancy exists for a Direct Sales Base Administration within the Kazang - Micro Merchant Division, in Eastern Region (KZN).The Direct Sales Base Administrator will report to the Regional Admin Supervisor by handling a range of administrative duties to ensure smooth and efficient operations. This role involves maintaining accurate records, managing communications, and assisting with various administrative tasks as required.Key Responsibilities include, but are not limited to:Reports and Dashboards

Managing daily, weekly, and/or monthly reports that show the effectiveness of the various business units.
Distributing said reports in the form of dashboards to the relevant Agent/Sales Manager.
Kazang Retentions Worksheets Device drop-offs

Using reports to identify devices that stop trading.
Escalating these to the relevant sales executive/agent.
Ensure that any issues related to this are resolved satisfactorily by escalating to the relevant department head.

General Sales Administration

Completes various admin tasks.
Base Administration Responsibilities.
Device orders & Allocations

Stock Take.

Any ad-hoc administration as required by the company.
Does ad-hoc support work for the Regional Manager.
Work weekends where necessary.
In order to be considered for this position, the following requirements must be met:

Matric/Grade 12.

3 5 years of administrative experience.
Experience in working with Data.
Must know about a CRM Systems CR, Freshdesk.

Technical Competencies:

Computer literacy MS Office suite.
Advance Excel preferred.

Behavioural Competencies:

Time Management & Multitasking juggling multiple priorities, meeting deadlines, adapting under pressure.
Communication clear written and verbal expression; active listening; adapting to stakeholder needs.
Customer Service Orientation courteous, professional interactions; anticipating needs; resolving issues efficiently.
Attention to Detail & Critical Thinking accurate, precise work; spotting errors; evaluating and solving problems thoughtfully.
ProblemSolving & Resourcefulness identifying challenges; generating solutions independently when needed.
Adaptability & Flexibility handling shifting priorities or unexpected tasks with composure and creativity.

Other Comments:Working hours: Monday to Friday (standard office hours) and Saturday & Sunday (on a rotational basis).

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