Call Centre Manager

  • Cape Town, Western Cape
  • Permanent
  • Full-time
  • 1 month ago
Take overall responsibility for the performance and ongoing development of the Call Centre functions, ensuring delivery of contractual obligations.
Ensure appropriate staffing and action accordingly; training & development.REQUIREMENTS:
Minimum 4 years operations management experience, with at least 2 years in a senior managerial position within a Call Centre
Understanding of Call Centre industry
Problem solving
Planning and Organising
Exceptional leadership skillsSalary depending on previous experience and skillsThe post appeared first on .

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