You will be responsible to maintain the software, hardware, and systems on a Windows server. Install and monitor Windows operating systems and cater to clients' needs. Resolve user issues, address management requests, and identify potential issues by implementing security measuresResponsibilities:Server Security patch management (create packages for deployment to Test and Dev, build release notes and deploy to Production) for more than 1000 serversServer Application patch management (ie: Internet Explorer, IIS, .Net etc) for more than 1000 serversDesktop Security patch management (create packages for deployment to Test and Dev, build release notes and deploy to Desktops and Laptops for +/- 1000 end pointsCreate and maintain patch schedulesImplement and maintain KMS (Centralized Server License solutions)Implement and maintain RDP (Centralized Server for RDP authentication)Maintain N-1 for Server OS’s that assist with PCI-DSS certification (upgrade to supported server OS’s)Server Migrations and Cloning (Cloning, Sysprep, Domain registrations, patching)Server Builds, build new servers (Domain registrations, patching etc.)Maintain relevant SOP’s, Low Level Designs (SCCM, SCOM, Server OS Standards)Maintain SCCM for patching and create roll-out packages of applicationsMaintain SCOM for real time infrastructure eventsAdhoc project participationService request and Incident handlingChange request handlingResearching, diagnosing, re-occurring event by troubleshooting, and identifying solutions to resolve system issuesRequirements:CompTIA Server+ITIL FoundationDiploma/Degree in information technology or A+, N+Microsoft Certified Solutions Expert (MCSE)MCP, Windows servers 2008/2012/20165 years’ work experience in an Enterprise IT technical Support background – Snr. Server Support engineerKnowledge:Maintain and excel in an IT environment that manages 2000+ end points (Server, Desktop, Laptop)Solid understanding of Microsoft Windows Server 2008/2012/2016 and 2019Sound knowledge of operating system platforms as well as areas like VMware, Active Directory and Microsoft ExchangeStrong technical abilities allow this role to be hands on in correcting the configuration of the serviceWorking experience within IT Operations, infrastructure services supportUnderstanding of several diverse areas ranging from physical server maintenance to virtual server infrastructure.Knowledge of Windows 2008 / 2012 / 2016 operating systemSCOM and Microfocus Ops Bridge integrationSCCM and Intune integrationWorking knowledge of a call logging systemExperience in hardware skills (server and network)Change ManagementPlease note that only shortlisted candidates will be contactedhttps://www.manpower.co.za/job-listings
