Operations Manager
Pro Select Consulting
- Pietermaritzburg, KwaZulu-Natal
- Permanent
- Full-time
- Lead and motivate a team of operations staff, including supervisors, technicians, and administrative personnel.
- Provide guidance, training, and support to ensure high performance and adherence to company policies and procedures.
- Oversee the allocation of resources, including fleet, machinery, equipment, and personnel, to meet client demands and project requirements.
- Monitor inventory levels and coordinate procurement activities to ensure adequate stock levels and timely replenishment.
- Develop and implement preventive maintenance schedules to keep machinery in optimal condition and minimize breakdowns.
- Conduct regular inspections and quality checks to ensure compliance with safety regulations and industry standards.
- Build and maintain strong relationships with clients, addressing their concerns and ensuring their needs are met in a timely and satisfactory manner.
- Collaborate with the sales team to identify opportunities for upselling and expanding the service offerings.
- Bachelor's degree in Business Administration, Operations Management, Engineering, or a related field (preferred).
- Proven experience in operations management.
- Strong leadership and team management skills, with the ability to inspire and motivate staff.
- Excellent organizational and problem-solving abilities, with a keen eye for detail.
- Solid understanding of maintenance practices, quality assurance processes, and safety regulations.
- Effective communication skills, both written and verbal, with the ability to interact professionally with clients, suppliers, and internal stakeholders.
- Proficiency in relevant software applications, such as inventory management systems and Microsoft Office Suite.