LUXURY- SHOWROOM Manager -high-end luxury FURNISHINGS

• National Senior Certificate
• Certificate or Diploma in Interior Design/Decor or related field advantageous
• Minimum 3 years sales experience in retail in a similar role, same or related industry
• Exposure to an interior design environment
• Experience of coordinating the operational aspects of a shop or outlet is an advantage
• Own reliable transport & valid driver license
• Be assertive with drive and ambition
• Be decisive and able to prioritize
• Ability to cope in a high-paced and high-pressure environment

• Maintain showroom operations by maintaining the set showroom standards, coordinating deliveries, manage stock of cuttings, sample hangers and books, coordinate events etc.
• Build productive relationships with customers by advising and selling to customers in the showroom and handling internal and external complaints and queries
• Support field sales by supporting the internal sales consultants

• Good telephone etiquette
• Excellent communication skills (written and spoken)
• Good presentation skills
• Good with building and maintaining customer relationships
• Excellent customer service and after sales service

Lumina Personnel