Product Development Manager

Johannesburg, Gauteng
Permanent
Full-time

22 hours ago

Job DescriptionTo manage products throughout the product lifestyle as well as cooperate and work with others in the pursuit of team goals, providing specialist advice and support to all stakeholdersEnsuring optimal product rollout across the entire value chainRole PurposeAs a Product Development Manager, you will lead the end-to-end development of innovative financial products that meet customer needs, align with business strategy, and comply with regulatory requirements. You will work cross-functionally with design, engineering, compliance, and commercial teams to bring new products to market and continuously improve existing offerings. A strong emphasis is placed on governance, audit remediation, and data privacy principles.Key Responsibilities

Drive the product development lifecycle from ideation to launch and post-launch optimization.
Conduct market research, customer discovery, and competitor analysis to identify opportunities.
Develop business cases, define product requirements, and prioritize features based on value and feasibility.
Collaborate with UX/UI designers, engineers, and data teams to deliver high-quality digital experiences.
Lead agile ceremonies and ensure timely delivery of product milestones.
Monitor product performance using KPIs and customer feedback, and iterate accordingly.
Ensure compliance with regulatory, privacy, and records management frameworks throughout the product lifecycle.
Maintain strong governance practices, including documentation, decision tracking, and stakeholder alignment.
Partner with Risk, Compliance, and Audit teams to remediate audit findings and proactively manage product risks.

Key Performance Indicators (KPIs)

Audit Remediation: Timely and effective closure of audit findings related to product processes and controls.
Governance: Adherence to governance frameworks, including product committee approvals, documentation standards, and decision traceability.
Privacy & Records Management: Compliance with POPIA and internal records management policies; zero breaches or escalations.
Product Delivery: On-time delivery of product milestones and releases.
Customer Impact: Improvement in customer satisfaction, adoption, and retention metrics.
Commercial Performance: Achievement of product revenue, margin, or growth targets.

Qualifications & Experience

Bachelor’s degree in Business, Finance, Computer Science, or related field (Honours/Master’s preferred).
3-5 years of experience in product development or product management, ideally in financial services or fintech.
Proven track record of launching successful products in a digital environment.
Strong understanding of agile methodologies, product lifecycle management, and go-to-market strategies.
Experience working with cross-functional teams and managing multiple stakeholders.

Skills & Competencies

Strategic thinking and commercial acumen
Strong analytical and problem-solving skills
Excellent communication and stakeholder management
Familiarity with tools like Jira, Confluence, Figma, and data dashboards like PowerBi
Knowledge of APIs, digital platforms, and customer experience design
Understanding of regulatory, privacy, and governance frameworks in financial services

#post#fnb#LI-LK1Job DetailsTake note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.11/09/25All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.

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