Draftworx Accounting Support Consultant

Sabenza IT & Recruitment

  • South Africa
  • R8,500-10,200 per month
  • Permanent
  • Full-time
  • 28 days ago
Job SummaryThis is a remote position.We are seeking skilled and proactive Accounting Support Consultants to join our remote team. You will play a vital role in assisting our clients, resolving their queries, and training users on the effective use of Draftworx. If you have a strong accounting background and a passion for supporting others, we'd love to hear from you.Key Responsibilities:
  • Provide client support by resolving accounting queries via email, phone, and remote access platforms.
  • Train users on Draftworx functionality and best practices.
  • Troubleshoot and resolve technical or user-related issues.
  • Collaborate with internal teams to escalate and solve complex queries.
  • Document common issues and maintain support documentation.
  • Build strong client relationships through excellent service delivery
RequirementsRequirements
  • BCom in Accounting (CTA or BCom Honours advantageous)
  • Completed SAICA or SAIPA articles
  • Minimum 2 years of experience using Draftworx
  • Strong understanding of financial statements and audit processes
  • High level of computer literacy and the ability to troubleshoot technical issues
Preferred (Advantageous) Experience:
  • Previous role as an Audit Manager
  • Exposure to AGSA (Auditor-General of South Africa) audits
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