
Learning & Development Specialist
- Pretoria, Gauteng
- Permanent
- Full-time
- LNDR – a lending solutions provider;
- Cryosave – A bank for newborn stem cells;
- APS – an outsourced call centre management company.
- Modern fit-for-purpose people practices.
- Working in a state-of-the-art tech building that includes access to on-site gym to help you grow your fitness as much as you do your brain.
- Two on-site restaurants that will have you inhaling aromas of mouth-watering lunchtime dishes, and freshly brewed coffee. At Fintech campus that’s just a part of the rhythm of the day.
- Identify training and development needs within the organisation through job analysis, appraisal schemes and regular consultation with business managers and people practices.
- Develop and implement graduate programs. “Catch them while they are young” we always say…it will be your responsibility to set up connections to varsity and promote us to recent graduates.
- Design, produce and expand on training and development programmes. Be creative, be different and offer new and innovative way of learning.
- Coach, mentor and develop staff, utilising training programmes as an opportunity to motivate employees. Use this as an opportunity to get to know our staff to help earmark our top talent.
- Present engaging sessions using a variety of instructional techniques or formats such as role playing, simulations, team exercises, group discussions, videos, or lectures. Make it fun! Make sure no-one falls asleep…or even yawn!
- Monitor and review the progress of trainees through assessments, questionnaires, and discussions with managers. You will play an important part in assessing whether someone can do their job.
- Create and manage our relationships with SETA’s to ensure we make use of grants. And yes…you will have to oversee getting our WSP/ATR’s done to keep accurate records of all training (both internal and external).
- Regularly review the L&D landscape and ensure training material remains relevant and meets key business needs.
- An effective communicator, who can interact with all types of people, both written and verbal.
- Someone who is likable…who is outgoing and can really get people to engage with them.
- Takes initiative in discovering inventive methods of presenting and facilitation. Be tech savvy!
- Creative, analytical, and persistent, with skills in lateral thinking and logical reasoning.
- Keeps pace with change –keep up to date and build your knowledge as the business develops.
- Ability to handle conflict in a way that will ensure a positive outcome.
- Can think on their feet…being able to answer any left field question that may come their way.
- Has an eye for detail! Check and double check to make sure the right information is given.
- Develops and maintains solid relationships with colleagues and stakeholders.
- Conveys a positive attitude even in difficult circumstances.
- An independent worker who delivers with minimal supervision.
- Cultural fit for a fast-moving and high-performance, but also informal and non-hierarchical organisation.
- Accredited moderator or assessor has an advantage.
- Knowledge of the skills development act and other related legislation.
- 3+ years’ experience in an L&D role, specifically in a facilitation capacity.
- 2+ years' financial services i.e. long-term insurance / investment industry experience.
- Familiar with content development software.
- Industry Experience preferable.
- Bi-lingual in both English and Afrikaans.
- Proven excellence in your previous endeavours.