Credit Control Manager
- Bellville, Cape Town
- Permanent
- Full-time
Reference Number FDM250702-2
Job Title Credit Control Manager
Job Type Permanent
Business Unit Feedem Catering
Division Head Office
Department Finance
Job Grade Middle Management
Number of Positions 1
Location - Town / City Bellville
Location - Province Western Cape
Location - Country South Africa
Minimum Education Level Diploma | Advanced Certificate
Job Category Food Service
Job Advert SummaryWe are currently recruiting for an experienced, meticulous, and diligent Credit Control Manager to manage a team and to implement all the necessary processes relating to the companies’ policies and procedures. This position would form part of our Finance/ Admin department, situated at our regional offices in Bellville.Established in 1975, Feedem is a large contract catering company in South Africa which manages in excess of 300 sites and employs more than 5 000 people ranging from dieticians, chefs and human capital specialists to hygiene experts.We provide a wide range of catering and associated services to clients in all industries. We customise our catering and services according to their needs. Our services are offered with confidence as everything we do is underpinned by an ethical code and full compliance with all the relevant industry standards and regulations.We have a country-wide footprint with our head office in Johannesburg, and regional offices in Cape Town, Durban, George, Worcester, Port Elizabeth, Rustenburg, Kimberley and Bloemfontein.Minimum Requirements
- Qualification in Financial Accounting or related field
- No less than 5 years proven managerial experience in managing a team (pref . credit control team)
- Ability to reach deadlines, KPI’s and implementation processes
- Proficient in Full MS office package
- Experience in multi- skilled fast paced environment
- Systems experience essential
- Valid Drivers license and own vehicle
- Compile the budget for the financial year in alignment with operational needs within the area allocated
- Analyse and report on the credit control function, providing insights and recommendations to operation.
- Provide guidance to the credit control team to ensure timely collection of outstanding debts.
- Review and perform credit references for new applicants
- Review and report on Aged Debtors
- Collection of Debt through calling and client visits
- Verification and approval of invoices and credit notes
- Ensure accurate allocation and matching of payments from the Bank Statemen
- Maintaining clearing of 1661 account
- Account reconciliation
- Updating and maintaining client statements
- Managing Write-Offs and Bad Debt Provisioning
- Preparation and submission of claims and liquidation
- Managing relationship with High-Risk Accounts
- Managing client portals
- Produce weekly and monthly ops and management report
- Clear and effective telephonic and written communication skills
- Adhoc projects
- Ensure compliance with credit control regulations and guidelines
- Maintain compliance with South African labour laws and company policies
- Formulation and management of credit policy.
- Regular review of process and procedures to reduce debt.
- Stay updated on industry best practices and trends in credit control
- Provide leadership and guidance to direct reports – Debtors Clerk within Organisation.
- Provide guidance and support to the direct reports, ensuring high-quality work and timely completion of
- Inspire direct reports and team members to deliver on key performance areas.
- Management of labour turn over or attrition and the department.
- Lead and manage the end-to-end performance management process for direct reports bi-annually.
- Leading the focus on talent to instil value creation for high value contributors.
- Lead and manage the Talent Management Process within the organisation by identifying successors on key roles
- Create and implement strategies in collaboration with HR to evaluate and maintain employee satisfaction
- Drive Transformation and B-BBEE initiatives within the department to ensure sustainable alignment to the company goals.
- Build and maintain effective support structure, relationships across multi-functional departments within the organisation for seamless interactions.
- Keep relevant parties informed to encourage operational effectiveness and efficiency.
- Support and collaborate with all Operation Managers and Heads of Departments within the organisation and prioritising related requests and proposals with regards to the elements in Credit Control.
- Maintaining relationships with service providers by reviewing and following up with supplier
- Maintains good relationships with internal and external stakeholders by engaging them frequently