Business Process Specialist - Centurion
- Gauteng
- Permanent
- Full-time
- B Degree/B Tech
- Certification as a Business Process Professional
- Minimum of 8 years’ experience.
- Experience of Strategic Business Process Implementation.
- Experience in Enterprise-wide business process portfolio management.
- Develop a functional strategy for the BPM function and ensure the execution of the strategy.
- Develop and maintain a Business Process Policy and procedure.
- Ensure the Governance and ownership (RACI) of processes.
- Initiate and plan Business Process improvement initiatives in conjunction with the PMO.
- Create and manage the Portfolio of Business Processes.
- Monitor and drive the implementation of Business Process initiatives across the organisation.
- Conducts periodic analysis of business process performance data.
- Provides strategic input and assistance in the development of departmental priorities.
- Evaluating existing processes to recommend improvement.
- Observing workplace activities to identify opportunities for improvement in efficiency or productivity.
- Initiate and facilitate Business Process Review sessions.
- Regular audits on processes to determine adherence to the policy, the relevancy of the process and alignment with changes in the business and technology.
- Develop a Centre of Excellence of Business Process Management.
- Build and maintain skills related to both process excellence related activities.
- Conducting research and analysing data to identify opportunities for improvement and innovation in business processes or developing new methods for improving efficiency.
- Developing and implementing process improvement plans, including documenting, and communicating changes to employees
- Participates in cross-group or corporate initiatives that aim at improving efficiency, service quality and cost savings
- Develop a business process budget and control the expenditure within the approved budget.
- Ensure that the Business Process Engineer has a signed performance agreement.
- Performance Assessments conducted and finalised as per the set timelines.