BI and Sales Analyst - T3 Telecoms SA
- Sandton, Johannesburg
- Permanent
- Full-time
- Collect, organize, and analyze sales data from various sources, including systems, sales reports, and market research databases
- Generate regular sales performance reports, dashboards, and presentations to provide insights into key metrics, trends, and opportunities
- Identify patterns and anomalies in sales data to uncover actionable insights and drive informed decision-making
- Develop sales forecasts, projections, and targets based on historical data, market trends, and business objectives
- Collaborate with sales managers and cross-functional teams to develop sales plans, strategies, and initiatives aligned with business goals
- Monitor actual sales performance against forecasted targets and adjust forecasts as needed to reflect changing market conditions
- Conduct market research and competitive analysis to assess market dynamics, customer preferences, and competitor strategies
- Identify market trends, emerging opportunities, and potential threats to inform regional sales strategies and business decisions
- Monitor competitor activities, pricing trends, and product developments to identify competitive advantages and areas for differentiation
- Evaluate sales processes, workflows, and systems to identify inefficiencies and areas for improvement.
- Develop recommendations to streamline sales operations, enhance productivity, and increase effectiveness.
- Work closely with Regional Sales Managers and IT teams to implement process improvements, automation tools, and sales enablement solutions
- Segment customers based on demographic, behavioral, and transactional data to identify high-value segments and target opportunities.
- Analyze customer lifetime value, acquisition costs, and retention rates to optimize customer acquisition and retention strategies.
- Track sales performance metrics, including revenue, margins, conversion rates, and sales pipeline metrics.
- Provide regular performance feedback to Regional Sales Managers and General Managers on data-driven insights and analysis.
- Strong analytical skills with the ability to turn complex data into actionable insights.
- Excellent communication skills, able to present data clearly to both technical and non-technical audiences.
- Strong business acumen with understanding of market dynamics.
- Ability to plan, prioritize, and align work with organizational goals.
- Tech-savvy with a proactive approach to digital and data-driven solutions.
- Collaborative and able to build strong cross-functional partnerships.
- Business Insight - understands how day-to-day work connects to broader business objectives and key performance drivers. and keeps up with industry trends, market shifts, and business news to anticipate changes and opportunities
- Works without supervision and provides technical guidance when required on creating relevant, lucid and effective reports.
- Bachelor’s degree in Business Administration, Economics, or a related field.
- 3 - 5 years experience in Sales Analysis, Business Intelligence, or related Analytical roles, preferably in a sales-driven environment.
- Power BI and Qlik View experience will be beneficial.