Job SummaryPlease note, successful candidate must have own home set up: laptop, WiFi, cell phone.What You'll DoBusiness Requirements AnalysisAssist in collecting and documenting business requirements from clients and stakeholdersAnalyse and map AS-IS (current state) business processes and workflowsSupport business case development with cost-benefit analyses and feasibility studiesData Analysis and ReportingCollect and analyse data to support business decisions and uncover insightsDesign and improve dashboards and reports to communicate key findingsCollaborate with data analysts to ensure accuracy and relevanceProject SupportHelp plan and execute projects, ensuring timely delivery and alignment with client expectationsCoordinate with cross-functional teams for seamless solution implementationMonitor project progress and support senior analysts and project managersGo-Live and TrainingPrepare user guides, training materials, and documentationFacilitate user training and assist clients during the go-live processProvide post-implementation support and contribute to continuous improvementStakeholder EngagementPresent insights and recommendations to internal stakeholdersFacilitate client meetings and requirement-gathering workshopsMaintain clear and consistent communication with team members and clientsWhat is RequiredA Bachelor’s degree in Business Administration, Economics, Information Systems, or a related field1–2 years’ experience in business analysis, process mapping/improvement, or a related disciplineProficiency in tools such as Microsoft Office Suite, Visio, JIRA, LucidchartSolid understanding of reporting / visualization tools (e.g., Power BI, Tableau) – a plusBasic knowledge of SQL or Python – advantageousUnderstanding of SaaS platforms and cloud-based solutions – desirableStrong analytical thinking, problem-solving, and attention to detailExcellent written and verbal communication skillsAbility to prioritize and manage time effectively in a remote environmentStructured, methodical, proactive, and a team playerOwn laptop, internet (WiFi), and cell phone required Apply:Sandi Crowther RecruitmentRecruiter
