French Speaking Concierge Specialist

Jai Search Consultancy

Cape Town, Western Cape
R15,000-18,000 per month
Permanent
Full-time

21 days ago

I am looking for experienced and dynamic French Concierge Specialist to join a tour operator business.As the French Concierge Specialist for a tour operator business, you will be at the forefront of shaping travel offerings through serving as the primary point of contact for consultants. Your ability to assist guests with making reservations, arranging transportation and addressing other types of special requests.Responsibilities:

Supporting Sales consultants with all administrative duties
Conclude on all aspects of the post confirmation of the booking
Enquiry warming (to be handed over to Senior Consultant)
Sales Quotes as first point of contact to support Senior Sales Consultant
Book hotel/lodge and logistic reservations-based consultants requirements
Responsible for travel request distribution to agents
Ad hoc translations of Content for the French Market
Work directly with the Concierge Manager to resolve client travel issue
Customer service-related responsibilities from client and perform other office duties as assigned
Work with external suppliers on a regular basis via telephone and email

Requirements:

National Senior Certificate/Matric
2 years of experience in a Concierge or Sales Administrative Assistant role in a Tour Operator Environment
Based in Cape Town
Fluent in speaking and writing in the French language
Ability to work in a fast-paced, deadline-driven environment
Excellent interpersonal skills with the ability to build relationships

Job location:

Woodstock, Cape Town

Working hours:

Mon -Fri (08h30 -17h00)

Salary:

R15 000 R18 000 per month gross basic salary plus 4 % Commission

To apply please send your updated CV and SA ID book to info@jai.co.za

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