Warehouse Supervisor

• Grade 12 or equivalent
• Diploma in Warehouse and Distribution Management
• 5+ years’ experience in stock control and warehousing within a customer-focused environment
• Supervisory experience with a proven industry track record
• 2+ years’ forklift operation experience, including moving and handling fragile products
• Forklift driving skills, including pallet loading and stacking, and container loading
• Computer literacy essential – proficient in SAGE, MS Word, Outlook, and Excel (Intermediate to Advanced)
• Strong knowledge of warehouse operations, including product handling, accurate record-keeping, planning, and problem-solving
• Excellent communication and organizational skills
• High attention to detail
• Logical thinker with strong decision-making abilities
• Self-motivated and able to work under pressure and without supervision

• Complete the handshake procedure daily with the Production Controller and Warehouse Stock Controller to verify manufactured totals
• Plan and coordinate available warehouse space for incoming manufactured stock with the Warehouse Stock Controller

• Ensure safety standards are maintained during stock movement using forklifts and Bendi equipment
• Sort, organize, and store inventory in correct locations
• Update Forklift and Cleaning Registers regularly
• Maintain Forklift and Bendi license registers and ensure training is booked and completed timeously
• Assist auditors during year-end stock take and food safety audits

• Prepare DA32 documentation for each loaded truck
• Pick goods accurately according to Load Instructions
• Report concerns or issues promptly to the Warehouse Manager
• Monitor container loading to ensure compliance with standards and procedures
• Participate in weekly and monthly stock takes by physically counting stock
• Ensure stock data is accurate and updated on the system
• Maintain timely and accurate documentation and information flow

• Comply with company and statutory Health & Safety procedures, including cleaning of:
• Warehouse
• Under-canopy area
• Container loading bays (inside and outside)
• Warehouse holding area for manufactured SKUs
• Maintain excellent housekeeping standards, including cage and forklift use to clean elevated areas (e.g., cobwebs)
• Assist in audits and close out non-conformances
• Manage all finished goods transporters on-site to ensure compliance with HSHG policies
• Address warehouse and distribution complaints promptly and close out CAR documents with corrective actions
• Support hygiene management procedures through regular GEMBA walks
• Complete GEMBA Walk documentation
• Participate in Health & Safety meetings
• Assist with incident investigations and reconciliations
• Ensure a safe, clean, and organized working environment

• Monitor and report on truck schedules (daily, weekly, and monthly)
• Issue documentation for removal of excisable finished goods (e.g., Customs Authorization Letters)
• Review and sign off transport-related invoices for finished goods
• Provide stock status updates to internal and external stakeholders as needed
• Create purchase orders, follow through with receipts, and submit complete documentation to Finance

• Maintain accurate time and attendance records
• Supervise and coordinate both dry goods and finished goods teams as needed
• Assist with attendance tracking and provide accurate timesheets to HR by the required deadline

• 2-Shift cycle alternating every second week

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