Product Manager - Huawei - Server, Cloud and Storage
Tower Group
- Midrand, Johannesburg
- Permanent
- Full-time
Reporting to the Brand Director, the successful candidate will be based in Midrand and will be responsible for the following:
KEY RESPONSIBILITIES
- Business Strategy Development and Execution
- Understand the development strategy for the vendor and implement in SBM sector
? Increase vendor product coverage for vendor
? Increase geographic coverage for vendor
- Define and document a development plan with each partner and focus on the execution
- Review the plan every quarter
- Present status of the development plan back to vendor
- Training and up-skilling of partners and Pinnacle
- Development partner to grow sales and presales resources of partner
- Training on vendor sales tools
- Training on vendor processes and systems
- Managing minimum certification level of partners
- Involving partners in vendor training and events
- Ensure operational excellence of vendor within the partner
- Orders are placed on vendor timeously
- Quotes are fast and accurate
- Credits are passed by vendor and to reseller/partner
- ETA and delivery information
- Escalation of partner operational issues at vendor and focus on resolution
- Alignment of vendor resources to partner
- Making sure that stakeholders at the vendor interface with stakeholders at the partner at the following levels:
? Presales
? Sales
? Management
? Marketing
- Working with the partner to drive marketing initiatives on behalf of the vendor, these initiatives may include
? Tele-campaigns
? Internal incentives
? Promotion of vendor events
? Driving vendor GTM's with the partner and ensuring focus on the GTM's
- Managing the vendor sales process
- Deal registration
- Discount Management
- Lobbying support for partner at the vendor
- Margin management (ensuring the integrity of channel pricing)
- Vendor sales funnel management & reporting funnel to vendor
- Enlisting vendor support to drive opportunity to closure
- Vendor relationship management
- Making sure that relationships are maintained with key vendor contacts that are required to be successful quarterly review for the partner
- Solution focus for each partner
- Vendor focus for each product
- Take ultimate responsibility for the revenue target allocated to the partner
- Drive Pinnacle product focus within each respective partner
- Be the custodian of the vendor relationship at the partner
- Ensure that vendors' products are top of mind with all key stakeholders within the partner
- Analyze market segments and develop marketing strategies to build product demand by creating effective solutions and awareness of the product and brand
- Provide marketing plans and GTM plans for the sales team
- Liaise with vendor and industry to understand product and market trends and amend plans accordingly to ensure efficient product life cycle management and maximize opportunities
- Clearly communicate product, market strategy, objectives and technical
- Strategic account management plan for all channel partners to be presented once a quarter as part of your quarterly review
- Monitor inventory (inventory turns, stock ageing, stock days, obsolesces, stock outs) in order for stock to meet all key performance indicators
- Negotiate targets, rebates, co-op marketing funds, stock rotation, pricing and supply
- Manage backorder and warranty return
- Ensure that customer related queries are effectively dealt with and solved
- Assist the team with other related functions when and where required
- Submit Weekly/Monthly/quarterly reports as required by management, vendors and analysts
- Matric with mathematics is essential
- Sales and Marketing qualification and/or relevant diploma is preferred
- 2 to 3 years IT sales experience is essential
- Previous IT distribution experience will be an advantage
- Excellent knowledge of MS Office suite is essential
- Knowledge of CRM and ERP system is preferred
- Knowledge of the process critical in sales e.g. RMA's & deliveries
- Service quality orientated
- Ability to work under pressure
- Relevant technical knowledge and technology driven
- Customer focused
- Excellent time management
- Well organized
- Copes effortlessly within a high stress and pressurized environment
- Willing to go the extra mile
- Self-actualization (capacity to assert oneself)
- Motivation (ability to motivate others)
- Negotiation (in a spirit of co-operation with the aim of an amicable outcome)
- Tact (courteous, diplomatic, respectful manner)
- Excellence orientation (set and achieve high standards & ongoing improvement)
- Feedback (provide positive, helpful & productive feedback)
- Liaison (establish effective personal contact / channel for Communication between parties)
- Written communication (convey information through written instruction)
- Decisiveness (ability to make decisions, render judgment, take action & apply corrective measures)
- Well-groomed and highly presentable
- Well organized individual
- High attention to detail
- Assertive and positive individual
- High level of energy
- Team player
- Motivated and driven
- Self-starter, self-confidence and self-driven
- A high level of perseverance
- Be patient, tolerant and diplomatic
- Problem solver
- Positive attitude
- Proactive individual
- Analytical thinker