Arabic speaking Technical Support Consultant job – Competitive salary + benefits – Johannesburg, South Africa
- Johannesburg, Gauteng
- Permanent
- Full-time
- Offer top-tier technical support to Arabic-speaking users via email, chat, and phone
- Guide users through setup, troubleshooting, and product usage queries
- Escalate technical issues to relevant departments with clear documentation
- Keep internal systems updated with every customer interaction
- Translate knowledge base articles and user guides into Arabic
- Contribute to support content and process improvements
- Maintain high customer satisfaction and resolve queries efficiently
- Fluent in Arabic and English, written and verbal
- Tech-savvy with a basic understanding of software and hardware systems
- Previous experience in a technical support or customer service environment preferred
- Great communication and interpersonal skills
- Comfortable working flexible shifts, including weekends
- Strong attention to detail and ability to document issues clearly
- Be part of a fast-growing global tech brand
- Receive full training and continuous learning opportunities
- Enjoy working in a multicultural, collaborative environment
- Competitive salary and a benefits package designed to support your goals
- Career growth potential in a supportive team structure