IT Business Analyst (Divisional)
- Durban, KwaZulu-Natal
- Permanent
- Full-time
Identify, mitigate and manage IT RiskAssist in the managing of the group business applications including those that are in place before the job startsProvide users with the tools and skills to effectively operate the systemsUnderstanding of the hardware required to effectively use the system during business process analysisRecommend changes where appropriateEnsure users understand how to effectively operate the business applications to perform their tasks effectivelyEnsure users are compliant in their useEnsure no illegal software or unlicensed use takes placeProtect software and data from breaches in security by communicating closely with IT ManagementEnsure technical compliance for all data in line with the POPI actLiaise with the Business Units to identify business requirementsBusiness Process Analysis is a core requirement of the role.Understanding of the current / existing / manual process is key before recommending or accepting changes.Compile reports to communicate status of work as required by management from time to timeBuild specifications with the user for the developer at a level of detail sufficient to ensure quoting is accurate and the end product requirements are clear enough to prevent alterations after development beginsLead planning, design, implementation and integration of new systems as well as enhancements to existing applicationsImprove processes and procedures to enhance operational proficiency and reduce costs.Providing support for the production systemAnalysing application and system issues to be able to diagnose problems including complex problems involving multiple systems.Project-manage system implementations.Oversee implementation projects from beginning to end.Analyse current business processes and make recommendations for improvements based on industry trends and professional business knowledgeExamine existing business models and data flows. Identify opportunities that can improve the efficiency of business processes.Create logical and innovative solutions – identify feasible controls and architectures and assess them for business suitability. Specify system operations, and the way data will be viewed and input by the user.Always drive improved efficiency and cost-effectiveness – clear ROI for PG Bison on all proposed solutionsReview and edit requirements, specifications, business processes and recommendations related to proposed IT solutions.Provide assistance and advice to business users in the effective use of applications and information technology