Account Manager – SaaS / Technology

• A Degree/Diploma in Sales, Marketing, Business, or Management.
• 6+ years of work experience, with at least 2 years in a strategic/enterprise account management role.
• Proven account management/sales experience in both private and public sectors.
• Previous exposure to fast-paced, dynamic, and entrepreneurial environments, preferably within the SaaS domain or technology companies offering hardware and software solutions.
• Excellent people skills, showcasing the ability to build relationships, navigate network complexities, and understand channel dynamics.
• Experience and a track record in high-level negotiations and successfully closing deals/accounts would be an advantage.
• Proficiency in MS Office and other business tools for effective communication and professional presentations.
• Good knowledge and understanding of SaaS solutions.

• Directly engage with customers at all levels, from Technical Engineers to C-level/directors, showcasing the value of our solutions supported by ROI and business case development.
• Manage and nurture account relationships with new and existing customers.
• Identify, qualify, and convert active opportunities through direct sales.
• Provide service management to existing customers.
• Contribute to the development of sales and marketing plans to drive revenue growth.
• Project management: effectively navigate conflicting constraints and drive each project to successful completion.
• Build and maintain relationships through regular customer meetings and interactions.
• Identify upsell opportunities, manage pre-sales activities, expand customer product portfolios, and increase solution adoption and usage.
• Act as the technical solutions expert and trusted advisor for customers, guiding them on best practice processes and methodologies, and conducting product and user training workshops.

Sapientis