IT Support Consultant
Boardroom Appointments
- Sandton, Johannesburg
- Contract
- Full-time
- Proven working experience in IT support services or relevant experience
- Excellent knowledge of technical management, and of computer hardware/software systems
- Sufficient understanding of the following technologies to allow for first line trouble shooting:
- SharePoint
- MCOP
- Zscaler
- Yealink IP Phones
- Ubiquiti
- HikeVision
- Hands-on experience with computer networks, network administration and network installation
- Solution orientated, and insightful with the ability to take initiative
- Good time management and administrative skills
- Honesty, integrity and a customer centric disposition, viewing both the organization and users as clients
- Provide support and troubleshooting for the clients current ICT environment.
- Respond to end user queries and requests.
- Manage vendor support including systems; network; communications; connectivity; security.
- Plan, organize, control and evaluate IT and electronic data operations.
- Ensure implementation of the organisations policies and standards are adhered to with respect to infrastructure, systems and data.
- Coordinate and oversee vendors with respect to security of data, network access and backup systems.
- Coordinate future installations and implementations.
- Identify problematic areas and advise on suitable solutions.
- Preserve assets, information security and control structures.