Controller - Frontline Department

Bellville, Cape Town
Permanent
Full-time

1 day ago

Purpose: The purpose of this job is to ensure that service standards are met and that customer issues are resolved; this can be achieved through accurate checking of invoices. This will result in securing that an actual item purchased corresponds with the customers receipt, in order to avoid losses.KEY RESPONSIBILITIES:

Ensure that the actual item/s purchased corresponds with the customers receipt ensuring that the correct goods leave the premises

Ensure that the item purchased is correctly scanned

Keep record of inter branch sales

Greet customers in a friendly manner as they enter and exit the store

Monitor checkout stations (and self-service in stores with this feature) for cashier performance and needs by superior

Avoid duplications of to follow items

Participate in perpetual stocktakes

Ensure housekeeping of work area according to company standards

Perform any work-related tasks as delegated by Superior

REQUIREMENTS:

Matric or x3 Completed Intercept courses equating to total of 120 credits

Grade C in security (advantage)

2 years previous experience in a similar role

Brights Induction (Service excellence)

Internal Procedural knowledge

Ability to take on responsibility, be diligent & handle pressure

Ability to work independently as well as in team

Perform duties in an effective and efficient manner

Product and department knowledge

Interpersonal skills

Good customer skills

Kindly note that if you are not contacted within 2 weeks after the closing date, please consider your application unsuccessful.We are committed to having staff that reflect the diversity of our nation we will conduct our recruitment and appointments in line with the Companys equity targets and we are committed to improving our positions. The Company reserves the right to make changes to these terms and conditions at any time and for any reason.

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