Receptionist

• Welcome guests warmly and provide a professional first impression
• Handle check-ins and check-outs efficiently
• Answer phone calls, emails, and in-person inquiries promptly
• Provide accurate information about rooms, services, and hotel facilities
• Maintain the reservation system and update guest details as needed
• Process payments and issue invoices or receipts
• Coordinate with housekeeping, maintenance, and other departments to ensure smooth guest experiences
• Manage guest complaints or concerns and resolve them professionally
• Keep the front desk area organized and presentable
• Maintain confidentiality of guest information and follow hotel policies

Job Mail