Manager: Business Solution Support

• Manage and lead the Business Solutions and Information Management Unit by setting clear and achievable objectives and targets, prioritizing work, managing resource utilization and controlling costs.
• Manage the performance and support the career development of staff.
• Ensure sufficient depth of knowledge and skills and a clear succession planning strategy for the unit.
• Provide meaningful input into FMD’s strategic plan in line with the group's strategy.
• Represent FMD as a senior team member for system change projects that support the systems in FMD.
• Manage system upgrade expectations.
• Manage critical information technology (IT)-related incidents for FMD.
• Manage and monitor project timelines for support staff members.
• Provide input into, and validate and prioritize, change requests received.
• Develop and compile the unit’s operational plans and budgets in line with those of FMD and the group as well as ensure the implementation, monitoring and reporting thereof.
• Identify and mitigate risks related to the unit’s functions, ensuring compliance with relevant governance frameworks, and contribute to FMD’s risk assessments.
• Represent FMD on various internal and external committees and maintain relationships with stakeholders.
• Actively manage knowledge-sharing in the team.

• A minimum of Honors degree (NQF8) in Finance or IT or an equivalent qualification;
• A minimum of eight to ten years’ experience in the financial markets environment, with at least three years’ experience in a leadership/managerial role

• Knowledge of trading systems such as Calypso and CBMS for domestic systems
• Knowledge of SWIFT MT and ISO 20022 standards
• Knowledge of business processes, controls for financial markets systems and financial markets instruments used in the domestic, foreign exchange and fixed income markets
• Understanding of IT infrastructure processes

IT Ridge Technologies