Audiology Technician - Clinical
- Western Cape
- R15,000-18,000 per month
- Permanent
- Full-time
- Job Title: Audiology Technician
Single shift, 08:00 - 17:00 daily. Weekend work may apply.About the Organisation:
A leading healthcare provider committed to early screening and preventative diagnostics. The team blends advanced technologiesincluding AI-assisted toolswith compassionate, patient-centric service. This role offers the opportunity to support cutting-edge hearing care in a collaborative and culturally sensitive clinical setting.Role Summary:
The Audiology Technician is responsible for conducting basic hearing tests, assisting with AI-driven diagnostic procedures, and ensuring a smooth, respectful patient experience. This position supports the early detection of hearing loss and integrates with broader diagnostic services such as radiology and general practice.Key Responsibilities:
- Conduct hearing assessments including pure-tone audiometry, otoacoustic emissions (OAE), and tympanometry
- Prepare patients for hearing tests and explain procedures in clear, accessible language
- Educate patients on basic hearing health and preventative practices (e.g. noise protection)
- Assist with AI-supported diagnostics (e.g., dual fluorescence oral imaging), with training provided
- Calibrate and maintain audiology equipment (e.g. audiometers, OAE devices) to ensure accuracy
- Manage patient records in digital systems, ensuring POPIA compliance
- Provide compassionate care and guide patients throughout the testing process
- Collaborate with general practitioners, radiological technologists, and optometric technicians
- Schedule appointments and manage patient flow
- Monitor stock of audiology supplies and assist with inventory
- Adhere to hygiene and diagnostic quality standards aligned with national health protocols
- Certificate or Diploma in Health Sciences, Hearing Aid Acoustics, or a related field from a South African institution accredited by HWSETA
- Training in preliminary hearing tests (e.g., audiometry, OAE, tympanometry) is essential
- 1-2 years of experience in audiology, hearing aid dispensing, or allied health settings preferred
- Proven ability to perform hearing tests and maintain audiology equipment
- Experience with AI-supported diagnostic tools is advantageous (training provided)
- Technical proficiency in basic hearing assessments and equipment calibration
- Strong interpersonal and communication skills for patient engagement
- Competence in digital record-keeping and adherence to POPIA
- Ability to work efficiently in a patient-facing, fast-paced environment
- Compassionate, guest-centric care aligned with hospitality standards
- Accuracy in test administration and record keeping
- Openness to learning and supporting AI-driven diagnostic platforms
- Cultural sensitivity in diverse patient interactions
- Strong collaboration with multidisciplinary clinical teams
- Commitment to continuous learning and staying up to date with diagnostic protocols
- Comply with POPIA for secure patient data management
- Adhere to the Basic Conditions of Employment Act (BCEA):
- 54 hours/week for 6-day cycle (includes 9 overtime hours at 1.5x)
- 45 hours/week for 5-day cycle
- Maintain hygiene protocols and infection prevention standards
- Support ongoing quality control aligned with Audiology SA guidelines
- On-site role at a diagnostic screening facility, operating daily from 08:0017:00
- Single shift structure with a 9-hour workday (including 1-hour unpaid meal break)
- High levels of patient interaction requiring a professional and empathetic demeanor
- Minimal biohazard exposure, mitigated by strict safety measures
- Adherence to clinical dress code and hygiene standards required
- Entry-level (0-1 year experience): R15,000 - R18,000/month (R180,000R216,000/year)
- Early career (1-3 years experience): R18,000 - R22,000/month (R216,000R264,000/year)