1 x Customer Relations Consultant: Lesotho Citizens only
Rentokil Initial
- Bloemfontein, Free State
- Permanent
- Full-time
- Achievement or improvement of retention budgets & growth rate
- Maintain complete records of all activities regarding customer, creating a relevant and historic database
- Make every effort to encourage our existing client base to retain our services by building and maintaining professional client relationships
- Adherence to Company and Divisional standard in terms of hours of work, minimum performance standards, reporting, completion of relevant documentation, use of company assets and policies
- Flag losses/reductions received
- Notify Service Planners and Regional Admin Manager of all handovers, liquidations and closures immediately
- Weekly reporting of terminations to Branch Manager / Regional Admin Manager
- · Must be customer focused / orientated - both external and internal customers · Proactively address customer needs and complaints · Have integrity / be reliable · Self confident / assertive · Communicates well across all levels (both written and verbal) · Be able to plan and prioritise own work skills · Problem solving / solution driven · Deadline driven and ability to work towards targets/KPIs · Numeric acumen · Selling/Negotiation skills
- · Matric certificate or equivalent· Unendorsed valid Code B driver's license· Excellent Computer literacy skills - MS Office (Word/Excel and Gmail)
- Min 3 year proven work experience in a similar role
- Subsidised Medical Insurance, Risk and Retirement funding
- Opportunity for Growth and Development - Structured Sales Career Path
- OTE (On target earnings)
- A fully paid company car, including fuel
- A uniform allowance
- A cell phone + cell allowance
- A tablet + 3G