CONTROLLER JOB DESCRIPTIONS OF A CREDIT MANAGERYour main duties will include:There should be a close liaison between the credit control department and the marketing /sales department so that credit issues are resolved smoothly.Checking customer's credit situationRunning necessary credit checksEnsuring the terms and conditions of the receivable and payable balances are managedEnsure that account maintenance is kept always updatedDealing with internal and external queries about payments, ensuring customers pay on time and negotiating re-payment plansEnsure all queries are resolved within the turnaround timeChase overdue invoicesMaintain accurate records of all chasing activityRegularly contacting high profile customers to ensure all relevant debts and queries are managed as necessaryIdentify changes in payment patterns and propose action to avert indebtednessEnsure that all transactions are compliant with Company's policiesProvide accurate advice on all queriesPropose write off irrecoverable receivablesEnsure all standard reporting deadlines are metProviding ad-hoc reporting as and when requested by senior management in terms of month end reports and adhoc reportsUndertake account reconciliations as requiredManagement of key accountsApproving and releasing of ordersLiaising with suppliersSupplier reconciliationsOther duties as delegated from time to time by the Senior Management Team or any other person designated in their absenceIf any customers stop paying or pay late, then it's your responsibility to ensure the necessary interaction is taken and that senior management is kept abreast of the situationYou are expected to regularly review the company's debt recovery procedures.Ensure credit limits are managed accordinglyAlways minimise riskMay be required to work additional time at month end or when required by the companyGood interpersonal skills for building customer relations both internal and externalMust have good time management skills for management of a credit and orders teamMust handle diversity and conflict reasonably wellBe willing to accept change in rules and policies as the company deems necessary.Required Skills & AbilitiesYou'll need to be firm and organized to work in credit control. Other skills that will help you in the job include:Good team interaction skillsThe ability to work in a team and individuallySound decision-makingExcellent written and verbal communication skillsGood attention to detailThe ability to work under pressure and to deadlinesGood business judgmentA good head for numbersGood excel skillsSound Computer Skills
