Client Services Administrator

Isilumko Staffing

  • Johannesburg, Gauteng
  • Permanent
  • Full-time
  • 16 days ago
A top company in the insurance industry is seeking a Client Services Administrator to start in their Branch administration department in Rustenburg.PurposeTo provide professional first line support to clients and sales supportResponsibilities
  • Render client services: updating client personal details, inform clients and update changes to their policy, handle all complaints and enquiries.
  • Administrate Claims: Verify claim documents as per standard procedure, submit all claims received to head office, keep claims register up to date.
  • Advise clients of cancelations
  • Office Administration: Manage mail and fax, prepare statistical reports.
Requirements
  • Must have Matric.
  • A recognized qualification as per the FSCA will be advantageous.
  • Must have an RE5.
  • Must have registration as an Employee Representative
  • Must have CPD points
  • Must have Class of Business Certificate
  • Must have at least 2 years' Experience in the insurance industry
  • Must have 1 year Client services experience.
  • Must have 1 year experience in: Category A, B, C and retail benefits will be advantageous.

Isilumko Staffing

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