Internal IT Support Technician - Cape TownFull job descriptionJob InformationIndustryTechnical Support & Customer ServicesWork Experience4 yearsEducation LevelDiplomaCitySea Point, Cape TownProvinceWestern CapeCountrySouth AfricaPostal Code8005 Job DescriptionEstablished in 2001, RSAWEB is South Africa’s fastest growing internet service provider (ISP) with a focus on providing connectivity to home customers, and a wide array of technology solutions to businesses. We are obsessed about ensuring all our customers receive the best possible digital experience and exceptional customer service. Thousands of customers have given RSAWEB a 5-star rating, with an average rating of 4.7 out of 5 on Google – the best-rated ISP in South Africa. We are extremely proud of winning KFM’s Best of the Cape Awards: Best ISP in 2021 and being one of the fastest streaming ISPs on Netflix and a consistently top-rated ISP on MyBroadband. These accolades are not for nothing, as we constantly strive to improve our products, services, and solutions to enhance each customer’s experience. Having invested heavily in infrastructure, RSAWEB has built a strong presence in South Africa with Data Centres in Johannesburg and Cape Town. Specialisation fields:Cloud infrastructureEnterprise connectivityMobile connectivity and data managementFibre-to-the-Home (FTTH)Fibre-to-the-Business (FTTB)At RSAWEB, we are passionate about using our creativity, to provide innovative solutions and services, that allow our customers to succeed in all areas of life. We believe that we are in the business of connecting customers and businesses with each other and a world of infinite possibility and opportunity, through technology. Our mission transcends our values through every customer, every interaction, every connection, everyday.Our values:CreativityHumanityInnovationPassionWhere will the successful candidate fit in?The successful candidate will be responsible for the setup, maintenance and technical support of hardware/software for internal staff.Job Duties:PC setup and imagingHardware configurationAV managementOffice365 account deploymentPBX extension management and deploymentVoIP phone configuration and managementActive Directory administrationG Suite managementPrinter managementZoho apps managementLastpass administrationAnd any other reasonable taskRequirementsCompleted grade 12 or equivalent.Completed A+ and N+CCNA advantageousActive Directory certification advantageousBenefitsMedical Aid (Discovery)Reduced Gap Cover Rates (Turnberry Premier)Retirement Annuity Contribution (Allan Gray)Medical Insurance (Momentum - Health4Me)Discounted Internet ConnectivityFree Employee Wellness Programme (ICAS)Team BuildingsExposure to latest industry technologies and standardsLastly, a work environment that rivals the very best!If you have not heard from us within 2 weeks of submitting your application, please consider your application as unsuccessful.
