Marketing & Sales Manager (Hospitality)
- Cape Town, Western Cape
- Permanent
- Full-time
Sales, Marketing & Revenue | Hospitality | Based at Harbour House Hermanus & Camps Bay VillageAbout Our Client
My client is a leading name in South African tourism and hospitality, renowned for exceptional guest experiences and iconic property offerings. With a strong commitment to excellence, innovation, and employee growth, the group empowers team members to deliver world-class service while building rewarding, long-term careers.The Role: Marketing & Sales Manager
The Marketing & Sales Manager will lead the planning and execution of integrated sales and marketing strategies to boost direct enquiries, digital traffic, and overall property revenue. This role blends strategic leadership with hands-on execution, managing digital platforms, driving promotions, refining messaging, and aligning all efforts with the brand's goals. Reporting into the broader executive team, you'll work closely with operations and group marketing to ensure each property's story is powerfully told and effectively sold.Key ResponsibilitiesDevelop and implement innovative, multi-channel marketing and sales strategiesMaintain in-depth knowledge of all products, rates, promotions, and service offeringsLead direct sales efforts and identify new avenues for business developmentDrive bookings through proactive online marketing and lead generation campaignsManage performance reporting, market analysis, and competitor benchmarkingMaintain websites and digital content to ensure alignment with brand and property goalsCollaborate with the group marketing team to deliver targeted campaigns and consistent messagingDevelop annual marketing plans for both properties, managing budgets and timelinesExecute social media, email, SEO, SEM, and third-party platform strategiesCoordinate with event partners, festivals, and local campaigns to increase brand exposureHandle client relationships, including sales calls, site inspections, and contract negotiationsAnalyse sales data, report on KPIs, and support budgeting and revenue trackingMonitor guest reviews and ensure responses follow protocolEnsure service, aesthetics, and guest experience match the expectations created by marketingAbout YouGrade 12 (Matric) is required3-5 years of experience in a similar sales and marketing role within hospitalityPrevious experience in a sales-led, target-driven environment is essentialFamiliarity with Opera PMS or similar systems is advantageousStrong communication, copywriting, and presentation skillsStrategic thinker with the ability to interpret data and drive resultsExperience with digital platforms, traditional media, and content creationOrganised, analytical, and proactive under pressureHighly collaborative, with the ability to lead projects and coordinate across departmentsStrong client management and negotiation skillsA passion for hospitality, customer experience, and creating lasting guest impressionsThis role is ideal for a performance-driven marketing and sales professional ready to make a direct impact on revenue and brand visibility at two high-profile hospitality destinations.
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