Business Analyst

Hollard

  • Johannesburg, Gauteng
  • Permanent
  • Full-time
  • 22 hours ago
Job PurposeThe Business Analyst (BA) is responsible for a full range of activities which ensure the operational effectiveness and excellence of Hollard. The BA is the main link between business and IT and as such must have skills within both areas. Strong communication skills are required to elicit requirements, deliver solutions and resolve issues. The BA will be required to work on multiple projects concurrently and manage his/her time effectively. A friendly outlook on life with a can-do attitude.Key ResponsibilitiesProcess
  • Analyse and define Business requirements
  • Produce Business Requirements Specifications (functional, business rules, communications and other)
  • Produce accurate mapping of “As is” and “To be” processes
  • Assist in identifying project risks
  • Track delivery of requirements and provide regular, continuous and accurate feedback to project management team
  • Participation in and sign-off of user acceptance testing, pilot and production testing
  • Produce User Stories (when required)
General
  • Adhere to set process standards
  • Define and design business solutions that meet customer requirements
  • Ensure all deliverables are delivered on time, within budget, scope and quality (meeting Hollard’s quality guidelines and standards)
  • Perform efficient and effective JAD facilitation with relevant project stakeholders
Teamwork
  • Build and maintain meaningful relationships with stakeholders
  • Coach and mentor peers/juniors
Customers/Stakeholders
  • Hollard is South Africa’s largest privately-owned insurance group. Your customers can and will range through all the business units within Hollard as well as our partners

Hollard