Project Delivery Manager (Hybrid)

• Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field. Project Management Professional (PMP) certification or equivalent preferred.
• Minimum of 7 years of experience in project or program management, with a track record of delivering complex, multi-project portfolios in software delivery environments.
• Experience working in the IT/software development industry is preferred.

• Project Planning: Develop comprehensive project plans, including scope, objectives, deliverables, milestones, timelines, resources, and budgets.
• Resource Allocation: Allocate resources, including team members, equipment, and materials, to support project execution and ensure optimal utilization.
• Risk Management: Identify, assess, and mitigate project risks and issues, developing risk mitigation strategies and contingency plans as needed.
• Stakeholder Management: Establish and maintain relationships with project stakeholders, including clients, sponsors, vendors, and team members, ensuring clear communication and alignment throughout the project lifecycle.
• Team Leadership: Lead and motivate project teams, providing direction, guidance, and support to achieve project goals and objectives. Foster a culture of collaboration, accountability, and excellence.
• Quality Assurance: Implement quality assurance processes and standards to ensure project deliverables meet or exceed client expectations and quality benchmarks.
• Change Management: Manage changes to project scope, schedule, and budget, assessing impacts and communicating effectively with stakeholders to ensure alignment and approval.
• Project Monitoring and Control: Monitor project progress, track key performance indicators (KPIs), and identify variances from the project plan. Take corrective actions as needed to keep the project on track.
• Reporting and Documentation: Prepare and present regular project status reports, updates, and dashboards to stakeholders, providing insights into project performance, risks, and issues.
• Lessons Learned: Conduct post-project reviews and lessons learned sessions to evaluate project performance, identify areas for improvement, and capture best practices for future projects.
• Client Satisfaction: Ensure client satisfaction by delivering projects on time, within budget, and to the highest quality standards. Address client concerns and requests promptly and professionally.
• Continuous Improvement: Drive continuous improvement initiatives to enhance project management processes, methodologies, and tools, leveraging industry best practices and lessons learned.

• Strong understanding of project management methodologies, tools, and best practices, such as Agile, Scrum, Waterfall, and Kanban.
• Proficiency in project management software such as Microsoft Project.
• Excellent leadership, communication, and interpersonal skills, with the ability to motivate and inspire project teams and stakeholders.
• Strong analytical and problem-solving abilities, with the ability to identify and address complex project issues and risks.
• Ability to work effectively in a fast-paced, dynamic environment, managing multiple priorities and deadlines simultaneously.
• Manage project-level financial reviews including gross and net profit tracking, and revenue recognition.
• Lead escalation and management of risks and compliance issues.
• Oversee squad productivity, capacity planning, and performance KPIs.
• Enforce governance, audits, and compliance checks across the portfolio.
• Ensure all projects comply with Sybrin's SPMS, ISMS, and QMS policies.

Sybrin