Customer Relationship Manager
- Bloemfontein, Free State Mangaung, Free State
- Permanent
- Full-time
Build solid professional relationships with both the client and staff
Monitor competitor’s activity
Perform customer visits with your team
Assist team in managing accounts under threat (where CRM manages more than one client)
Day to day management of the team including implementation of policies and procedures
Support and coach critical sales activities within the team
Monitor overall sales activities; including revenue performance, visitations and prospecting
Organize regular team meetingsMinimum Requirements:Minimum requirement is a Matric (Grade 12) qualification
5 Years minimum corporate experience in client services
Need to have worked for reputable corporates
Proven track record of managing a client portfolio
Industry experience with understanding of full Supply Chain is a necessity
Experience in presentation and negotiation of business solutions at senior management level
Valid Code 08 driver’s license and own reliable transportSkills and Competencies:Customer Focus
Communication and Interpersonal
Planning/ Organizing + Time Management
Presentation Skills
Negotiation Skills
Coaching and development
Leading and motivating
Problem solving and Decision MakingThe post appeared first on .
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