Senior Travel Consultant (UK Hours)

The Travel Group

  • Randburg, Johannesburg
  • Permanent
  • Full-time
  • 27 days ago
Purpose of the RoleThis is a senior, client-facing position that requires unmatched attention to detail, luxury-level service delivery, and the ability to manage complex travel requirements with confidence and discretion. You will serve as the primary point of contact for high-value executive and VIP clients, ensuring every request is handled with urgency, accuracy, and elegance.Essential Experience & Attributes
  • 5 years of experience managing VIP and executive-level travel in a fast-paced corporate environment
  • Expertise in multi-sector, international, and high-touch itinerary planning
  • Strong GDS proficiency (Amadeus preferred; cross-training available)
  • Impeccable attention to detail, zero tolerance for error
  • Sales-orientated mindset; ability to work to targets and unlock client growth
  • Ability to offer value-added service and exceed client expectations proactively
  • Calm, composed, and professional when handling last-minute changes or travel disruptions
  • Operates with absolute discretion and complete confidentiality
General Responsibilities
  • Actively contribute to a culture of collaboration, knowledge-sharing, and mutual support
  • Share updates on product knowledge, destination insights, and supplier promotions
  • Participate in industry training, events, and after-hours networking opportunities
  • Uphold The Travel Groups values, ethics, and service excellence standards at all times
  • Identify opportunities to grow client portfolios and generate additional value through referrals, cross-sell, and up-sell strategies
  • Take ownership of internal tasks, client management, and team support as needed
  • Be receptive to feedback and committed to ongoing personal and professional growth
  • Lead by example in team conduct, punctuality, accuracy, and attitude
This Role Is for You If You:
  • Thrive in high-pressure, high-performance environments
  • Are proud of your ability to serve discerning clients with grace and precision
  • Lead calmly, think quickly, and communicate clearly
  • Take full ownership of your work and never let a detail slip
  • Understand that excellence is not an act, but a habit

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