Credit Life Services Consultant

Energy at Work Projects

  • Johannesburg, Gauteng
  • R13,000-13,649 per month
  • Permanent
  • Full-time
  • 16 days ago
Join Our Team as a Credit Life Client Services ConsultantAre you an energetic, driven individual with a passion for customer service? If so, we have an exciting opportunity for you!Company Overview: One of the largest financial services providers are currently looking for two dynamic individuals to join the team as Credit Life Client Services Consultants for their call center.Minimum Requirements:
  • Matric qualification
  • Clear ITC and Criminal record
  • Previous experience as a customer service consultant
  • Minimum of 2 years in Long Term Insurance
  • 2 years of experience in a call center
  • NQF Level 5 Wealth Management Certificate
  • DOFA (Date of First Appointment) applies to registered candidates.
Job Role: As a Credit Life Client Services Consultant, your responsibilities will include:
  • Maintaining a positive, empathetic, and professional attitude toward customers.
  • Responding promptly to customer inquiries via various channels.
  • Acknowledging and resolving customer complaints with efficiency.
  • Having in-depth knowledge of our products to address customer queries.
  • Keeping accurate records of customer interactions, transactions, comments, and complaints.
  • Providing valuable feedback on the efficiency of the customer service process.
  • Ensuring customer satisfaction through professional and timely support.
Application Details: Only candidates who meet the minimum requirements will be considered for this exciting opportunity.

Energy at Work Projects