Leasing Officer
- Midrand, Johannesburg
- Permanent
- Full-time
influences, ensure efficient execution and fulfilment of customer service delivery and lease management
services nationallyEssential Requirements:Experience:At least 3 years' experience in leasing field
Use of various software packages and visual aids to produce accurate documents, presentation materials, charts
and graphics (type, proof, organize, design, create fonts, layout, etc.) within established deadlinesDuties:Focus on customer satisfaction and enhance business relations with various stakeholders.
- The Leasing Administrator is responsible for overseeing, compiling and tracking of all specialised leases with regards to communications infrastructure located at all the properties in the company's portfolio nationally. This also includes monthly and annual forecasts & budgets.
- The Leasing Administrator is to process any leases and to ensure that all the information is accurate and logged onto the Company's database and filed appropriately.
- Working as a lease administrator means overseeing and ensuring that billing and all other financial transactions are being taken care of in a timely manner, informing and obtaining any other necessary information and documents such as FICA & credit requirements in order for the Landlord to sign off such lease.
- Business administrative functions are to run smoothly on a daily basis including but not limited to, general admin and filing, maintenance of all filling system (physical & electronic).
- Performs any other assistance as required.
- Stakeholders (Internal and External)
- Foster and improve customer, supplier & tenant relationships.
- Foster and improve internal staff relationships.
- Strong telephone and in-person communication etiquette
- Effective written and verbal communication skills.
- Self-disciplined with good time management skills.
- Fault analysis / troubleshooting skills; be able to read & interpret technical documentation.
- Strong focus on customer satisfaction.
- Customer focus.
- Have initiative and be a team player.
- Fully competent on the use of Gmail / Google Platform
- Property rental management and lease administration experience is an advantage
- Ability to navigate through Internet-based systems and programs
- Able to work independently and manage daily tasks
- Advanced MS Office processing skills using MS Word, MS Excel, MS PowerPoint - ability to format reports, work with tables, styles, spread-sheets, presentations, etc.
- Able to be a team player in order to establish strong relationships with all stakeholders
- Communications skills and good telephone manners and the ability to represent the company
- Good writing skills - ability to draft and edit letters
- Ability to speak and write in English fluently and to work in high pressure environment.
- Stress tolerant
- Sense of urgency
- Multi-tasking
- Diligent
- Problem solving
- Reliable and honest
- Efficient
- Ability to understand and follow process.
- Professional in appearance with appropriate business etiquette.
- Working knowledge of emails, scheduling /calendar management
- Hands on approach
- Conflict handling leadership