Consulting - Human Capital - Reward Benchmarking & Analytics Manager
Deloitte
- Johannesburg, Gauteng
- Permanent
- Full-time
- Defining and executing the processes for data collection, research, classification, data administration, survey methodology, benchmark calculation, survey publication, and client user education.
- Generation of insights and trend reports.
- Contributing to the continuous improvement of product offerings and survey portal & dashboards.
Supports, and at times lead the proposal and sales process with clients relating to remuneration benchmarking and related matters. This also includes supporting marketing initiative regarding related products and offerings.Key performance areas:1. Survey ProductionManage production activities relating to executive and non-executive director remuneration products, including:
- Ensure timely collection of data from survey participants and/or from source documents.
- Conduct and manage research and analysis to stay informed about the latest developments in executive and non-executive director remuneration practices.
- Oversee the quality of job matching and data input into the benchmarking system.
- Manage the survey/report production process end to end i.e., producing all the surveys, explanatory notes and trends and practices questionnaires accurately and efficiently.
- Manage direct reports, providing direction, coaching and feedback to consultants and ensuring they timeously deliver high-quality work.
- Review the executive and non-executive director remuneration product offering and design and implement product improvements.
- Maintain job catalogue for relevant roles, aligned with market changes and industry trends.
- Establish and communicate requirements for system changes; test and implement changes in collaboration with the development team.
- Identify opportunities to improve our existing offerings and methodologies; develop new products and services that meet the evolving needs of the market.
- Contribute to the development and improvement of product documentation, proposals and sales templates, ensuring alignment with product changes, as required.
- Manage the processes of capturing and/or sourcing directors' disclosure data from reliable sources, including company filings, regulatory databases, direct communication with companies and subscription databases.
- Develop and implement data quality control procedures to ensure data accuracy and completeness.
- Oversee the process of cleansing, standardising and formatting of data for consistency and efficient analysis.
- Respond to data requests from the remuneration advisory team and other stakeholders.
- Stay informed of changes in regulations and reporting requirements related to directors' disclosure data.
- Consult on client projects, applying expertise to advise clients on a range of executive and non-executive director remuneration issues, developing tailored solutions to meet specific client needs.
- Handling queries and complex cases as escalated.
- Build distinctive client relationships by establishing credibility, positioning our firm as a market leader.
- Cultivate strong relationships with clients, partners, and industry experts and consistently demonstrate our unique ability to deliver valuable, innovative, and high-quality client work.
- Manage client leads relating to subject area.
- Contribute to the overall sales revenue target for salary survey sales.
- Bachelor's degree in relevant field of study or technical equivalent
- Postgraduate qualification (relevant to Service Area / Business Management, etc.)
- 10 years' work experience, including at least 2 years in a remuneration and reward related role.
- Data analysis, research and insight generation
- General staff and executive level remuneration
- Survey benchmarking and application of salary surveys
- Involvement in system development
- Human resources, talent management and job architecture