Store Manager (45hr) - Beauty Box - Mall of the South
- Gauteng
- Permanent
- Full-time
- Lead the store to exceed performance targets across sales, client acquisition, loyalty engagement, and visual merchandising - setting a new benchmark in beauty retail.
- Inspire your team to deliver a luxurious, inclusive, and unforgettable customer journey that reflects our bold and boundary-breaking beauty philosophy.
- Recruit, train, and empower a passionate team of beauty experts who embody creativity, confidence, and authenticity. Foster a culture of innovation, collaboration, and high performance.
- Oversee daily operations with precision - from scheduling and expense control to ensuring full compliance with brand and company standards.
- Ensure the store is a visual masterpiece, with flawless merchandising and presentation that captures attention and celebrates individuality.
- Maintain stock integrity, optimize inventory levels, and implement proactive loss prevention strategies to support seamless operations.
- Leverage insights and analytics to drive sales, enhance team performance, and identify opportunities for growth and innovation.
- Manage all aspects of people leadership - including performance management, employee relations, and team engagement - with empathy and excellence.
- Maintain exceptional execution across all responsibilities, ensuring the store operates at the highest level of professionalism and impact.
- Build lasting relationships with customers through expert product knowledge, personalized service, and a deep understanding of diverse beauty needs.
- Proactively manage store risks to ensure a safe, secure, and compliant environment for both customers and team members.
- Collaborate with marketing to create engaging in-store content (e.g., tutorials, product highlights, team spotlights) that amplifies the brand's voice across social platforms and builds a loyal beauty community.
- A Grade 12 qualification
- 3-4 years retail experience
- 1-2 years proven experience in fashion and beauty retail (advantageous)
- Demonstrated success in driving sales and managing client transactions
- Inspirational leadership style with a focus on coaching and team development
- Deep appreciation for beauty and exceptional customer engagement
- Excellent communication, negotiation, and organizational skills
- Strong administrative, planning, and analytical skills
- Connects with customers and team members in a genuine, trend-savvy way - handling challenges with grace, clarity, always focused on creating positive, stylish solutions.
- Flexibility to work retail hours, including weekends and holidays
- Customer Focus - understands, anticipates, and meets the needs and expectations of customers
- Strategic Mindset - thinks and plans strategically, focusing on the long-term goals and objectives of the organisation
- Financial Acumen - understands and applies financial concepts and principles to make informed financial decisions
- Action Oriented - readily takes on new challenges and opportunities with a sense of urgency and eagerness
- Build Effective Teams - forms, develops, and leads a group of individuals toward the achievement of a common team objective
- Plans and Aligns - develops plans and prioritises initiatives that align to the organisational goals and objectives