JOB PURPOSETo manage the organisational programmes/projects using FIC's Project Management and associated methodologies (Business Analysis, Change Management and SDLC) to ensure successful delivery of the programme/projects, and the achievement of FIC's strategic and operational objectives.KEY PERFORMANCE AREASMANAGE DELIVERY
Manage a portfolio of complex organisational projects/programmes - ensuring visibility of all project management knowledge areas, project stages, and their associated deliverables.
Develop business case/s for the projects/programmes and conduct specific options/cost/benefit analysis.
Define the Statement of Work and Specifications for the requested goods and services.
Develop programme charter and relevant projects charters and establish a high-level roadmap to deliver on the programme and projects vision, outputs/outcomes and benefits to be realised.
Develop a detailed integrated programme/project plan using approved FIC project management methodologies and processes.
Ensure that all aspects of a programme/project are managed visibly including the following methodologies and deliverables: project management, change management, system development life cycle and business analysis.
Ensure effective programme/project management by implementation of project management knowledge areas namely, integration, scope, resources, schedules, costs, procurement, quality, risks, communications, and stakeholders and ensure that the programmes/projects pass stage quality gates in terms of processes and stage deliverables.
Drive the performance of the programme and relevant projects, provide active management of project components/work streams and resolve all matters relating to all knowledge areas, stages and deliverables
Manage the programme/project constraints to ensure quality delivery within budget and on time.
Empower project stakeholders through project information and feedback to make judicious project decisions at Steering Committee level and other organisational governance forums as required.
Provide a single point of focus for management and governance of all programme/ projects.
Monitor, control and communicate programme/projects progress using the reporting standards (status reports, steerco reports, etc) and communicating across the leadership.
Establish mechanisms to assess and track the realisation of programme/projects benefits committed to in the business case.
Ensure efficient management of project resources by monitoring staff performance within the project and provide feedback to line manager on their performance in the project/s.
Monitor project risks and establish prevention and mitigation procedures, as required.
Apply the confirmed project/ programme governance structure with the appropriate controls and measures.
Manages the projects/programme team/team leads, reviews and quality assures work of team/team leads.
Co-ordinates steering committee activities in consultation with PMO Head.
Engages with multiple and diverse stakeholders so that expectations are managed, and the projects/programme is delivered successfully.
Understand interdependencies between business processes, technology, operations, and business needs.
Demonstrate a functional acumen to support how solutions will address client goals while maintaining alignment with industry best practices.
Manages external service providers, monitor their progress and adherence to the contract.
Develop, obtain approval and maintain projects/programme budgets, ensuring that data is accurate and current, and assists with the consolidation of programme-wide monthly, annual and programme life budgets of approved, planned and actual expenditure.
Support PMO Head in the reviewing and updating of FIC project management methodology to align with PMI/PMBOK and latest trends.
Make input in the reviewing and updating of other PM associated methodologies i.e. Business Analysis, Change Management and SDLC.
PEOPLE MANAGEMENT
Direct and manages workflows and plans of the team.
Ensures clarity around accountabilities and work allocation.
Manage, mentor and coach the PMO Project Managers and Project Administrators.
Manage performance of staff.
Supports retention of key skills and talent as defined in HR policies.
Provides input into succession plans for key positions.
Manages the development and career growth of the team
Inspires and motivates staff to deliver results.
RESOURCES MANAGEMENT
Manage allocated resources to ensure effective and efficient delivery.
Makes recommendation on resources and budgetary requirements for annual planning purposes.
Controls costs through effective management of principle business or operating process variables.
ENTERPRISE RISK AND COMPLIANCE MANAGEMENT
Contribute to the identification and management of PMO unit operational risks
Contribute to the PMO unit compliance with applicable regulations and relevant laws
Support the development and maintenance of PMO operational practices, policies and procedures
Advise PMO Head on organisational policies and procedures gaps and make suggestions on how these gaps can be closed.
REPORTING
Compile reports for PMO projects to support the PMO Head in his/her reporting to relevant governance and various management structures on projects/programmes progress, status and informing strategic and operational decisions involving projects/programmes.
EDUCATION, SKILLS, AND EXPERIENCEA university bachelor's degree in Engineering, Project Management, Computer Science, Informatics, or ICT related.
Postgraduate qualification in project and/or programme management.
Minimum ten (10) years of project management experience, of which a minimum of eight (8) years is in broad-based information systems, business projects/programmes and/or ICT based business solutions implementation.
Minimum eight (8) years of demonstrated management experience in project/programme management environment which includes managements of finances and all aspects of a project/programme. Six of these years should be in management of strategic enterprise- wide projects/programmes.
Minimum ten (10) years of experience in SDLC Methodologies, Agile, SCRUM, SDLC / Waterfall
Accredited PMP certification in project management an added advantage
Business analysis experience preferred.
Strong PC skills including Microsoft Project, Microsoft Excel, Microsoft Word and PowerPoint.
Ability to organise, delegate and leverage resources to accomplish objectives.
Excellent communication, organization, time-management and leadership skills.
Professional development skills such as oral and written communications, personal credibility, teamwork and collaboration, work planning, and estimating.
Strategic skills such as business diagnosis and assessment, business case development
The ability to collaborate and leverage support from other parts of the organisation.
Manage relationships with suppliers and subcontractors.
Change Management skills and the management of relationships with internal and external stakeholders
