Robotic Process Automation (RPA) SpecialistLocation: [Midrand, Johannesburg]Duration: 12 monthsWhat Youll DoAs our RPA Specialist, you'll lead the automation processes across multiple countries and drive general business process automation. You'll work with cross-functional teams to identify opportunities, build scalable bots, and ensure compliance across diverse regulatory environments.Key Responsibilities:
Monitor, maintain, and optimize bot performance.
Develop solutions according to module designs and deploy using delivery pipeline
Design, develop, and deploy RPA solutions for operations across multiple countries.
Collaborate with cross-functional teams to identify automation opportunities in finance, customer service, compliance, and other business units.
Analyze existing workflows and recommend automation strategies using tools like UiPath, Automation Anywhere, Blue Prism, or Power Automate.
Ensure automation solutions are compliant with local regulations and data privacy standards.
Monitor and maintain RPA bots, troubleshoot issues, and optimize performance.
Develop documentation, training materials, and support handover to operations teams.
Stay up to date with RPA trends and emerging technologies to continuously improve automation capabilities.
What Were Looking ForCore Competencies:
Process Analysis & Design Ability to map, analyze, and optimize business processes.
RPA Development Strong hands-on experience with RPA platforms and scripting.
Project Management Ability to manage multiple automation projects across regions.
Regulatory Awareness Understanding of compliance and data protection in mobile money.
Collaboration & Communication Skilled in working with diverse teams and stakeholders.
Problem Solving Analytical mindset with a proactive approach to challenges.
Knowledge & Experience:
RPA certifications are a bonus
2+ years of experience in RPA development and deployment.
Hands-on experience with one or more RPA platforms (e.g., UiPath, Automation Anywhere, Blue Prism).
Experience working in multi-country environments with varying regulatory requirements.
Proficiency in scripting languages (e.g., Python, JavaScript, VB.NET) is a plus.
Experience in financial services, telecom, or mobile money platforms preferred.
Certification in RPA tools or process automation methodologies is a plus.
Multi-country operational experience is a plus
Success Metrics (KPIs):
Stakeholder satisfaction
Number of successful RPA deployments across markets.
Reduction in manual processing time and operational costs.
Uptime and reliability of deployed bots.
Compliance with regulatory and data protection standards.
Stakeholder satisfaction and adoption of automation solutions.
