Sales Assistant (Contract)
- Johannesburg, Gauteng
- Contract
- Full-time
We commit to the wellbeing of our team
We work with a positive attitude
We believe in our teamResponsibilities:Customer Service & Sales
Acknowledge every customer within 30 seconds
Deliver excellent customer service to every customer following the Crocs customer service procedures
Establish your customers needs and use your technical knowledge to demonstrate benefits to meet those needs
Close the sale & secure add on sales
Invite your customer to back & turn them into Crocs fans
Monitor your daily sales against your individual budget every few hoursInventory
Replenish footwear, apparel, and accessories from the storeroom daily
Minimising shrinkage by zoning the store, acknowledge customers, and following the Crocs changing room policy
Ensure stock entries in the POS systems are accurate
Process deliveries by checking quantities t invoice, tagging, hanging and pricing product, and recording in the POS System
Process customer ordersDaily Operations
Ensure store housekeeping is maintained daily including dusting, cleaning mirrors, vacuuming, emptying bins, clearing the counter area and tidying change rooms
Assist the manager with open and closing the storeTraining
Your training is your responsibility
Ensure you are allocated a buddy initially & that you learn from them
You must attend quarterly training sessions & complete the assessments
Ensure you receive monthly feedback from your manager
Set up a monthly meeting with your store manager to discuss your progress through the Crocs rookie pack
These are essential as they will determine your eligibility for promotionsMerchandising
Observe the store & maintain stock presentation in accordance with the Crocs standards
Ensure sizes are replenished
Assist the team to change the windows/ Mannequins fortnightly
Ensure POS materials are stored in the area to avoid damageWhy work for us:
Fast growing and well-established brand
Extensive growth opportunities within
Company upskills employees and provide training opportunitiesRequirements
Grade 12 or Equivalent
1 year of customers services experience minimum
Crocs product knowledge advantageous
Able to work flexible shiftsPerks & Benefits
- You get to work for a rapidly expanding distributor with aspirational brands.
- Quarterly Uniform allowance
- Staff discount (50% off for you and your family across all the brands within the group)
- Company performance incentive scheme
- Long-service incentives
- Holistic Employee Wellness programme
- The group prides itself in its effort to drive continuous employee engagement activities to enable a connected culture.
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