Greek speaking VIP Customer Support Agent job – Competitive salary + benefits – Cape Town, South Africa
Language Recruiters
- Cape Town, Western Cape
- Permanent
- Full-time
- Elevate the VIP experience by providing top-tier customer support exclusively to their Greek speaking high-rollers
- Be the go-to expert on all things casino-related, from games and promotions to account inquiries and payment processing
- Roll out the red carpet treatment with personalised assistance, ensuring their VIPs feel like royalty with every interaction.
- Resolve any challenges or concerns with the finesse of a poker pro, turning every situation into a winning hand
- Collaborate with our stellar team to brainstorm and implement VIP-centric strategies that keep our players coming back for more
- Fluent in Greek, both spoken and written
- Proficiency in English, as it’s their primary language in the office
- Previous experience in VIP customer support or a similar role (casino experience is a jackpot, but not a deal-breaker!)
- A passion for providing world-class service and creating memorable experiences
- Exceptional communication skills and the ability to engage with VIPs on their level
- A keen interest in the world of online casinos and a willingness to learn the ropes
- Flexibility to work various shifts, including evenings and weekends (after all, the casino never sleeps!)
- A sense of excitement and adventure, because every day in the world of online gaming is a new roll of the dice!