Admissions Officer - Academic Operations

• Collaborate with student retention teams to process and evaluate admissions-related queries.
• Assess returning student applications against admission criteria and manage communication of outcomes.
• Follow up on outstanding documentation and escalate complex queries when necessary.
• Manage and issue admission letters and track conditional admissions through to full registration.
• Liaise with internal departments, including Finance and Academic Operations, to ensure smooth processing and compliance.

• Verify registration eligibility and pre-requisites.
• Maintain accurate student records, handle de-registrations, and process academic credit information.
• Ensure compliance with data retention and student privacy regulations (PoPIA).
• Track conditional admissions and manage audit readiness in line with national policy and registrar deadlines.
• Support international student compliance, visa documentation, and academic equivalency checks (SAQA/USAF).

• Confirm eligibility of graduation candidates and support graduation processing, including reprints and late applications.
• Prepare relevant certificates and support short learning programme (SLP) administration.

• Process admission, registration, and graduation-related tickets received in person or via support platforms.
• Support regular reporting and liaise with the Assistant Registrar to resolve complex academic or policy queries.

• A strong background in administration, ideally within a higher education or academic setting.
• Exceptional attention to detail and ability to work to strict deadlines.
• Proficiency in student information systems and Microsoft Office tools.
• Excellent communication and interpersonal skills.
• A strong sense of accountability, compliance, and service delivery.

• Be part of a committed and student-focused academic team.
• Play a crucial role in supporting student success from application through graduation.
• Develop your career in a fast-paced, policy-driven, and rewarding higher education environment.

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