Stock Administrator

• Respond to daily phone calls and e-mails, assisting customers with queries

• Process daily online and in-store Direct-to-Consumer (DTC) orders, overseeing packing and dispatch

• Update pricing and promotional discounts weekly in the POS system

• Issue daily supplier Purchase Orders (POs) in line with re-order requirements and within budget

• Track PO delivery status and liaise with suppliers accordingly

• Verify all incoming deliveries against POs and delivery notes

• Capture Goods Received Vouchers (GRVs) daily into the business stock accounts

• Perform daily cash register cash-ups and reconcile cash float

• Maintain petty cash control and update petty cash reports daily

• Prepare supplier payment reports and capture supplier payments in the system

• Follow up on customer payments and update accounts accordingly

• Prepare and submit monthly reports to the accounts team

• Purchase general supplies and stationery weekly, as needed

• Prepare and print shelf pricing and promotional signage for in-store use

• Conduct stock counts of consignment inventory as requested by suppliers

• Monitor inventory levels and report over & understock issues to the General Manager

• Operate front-of-house POS during peak periods or staff shortages

• Support customer service and wine tastings during events and promotions

• Assist with sales and customer-facing activities as needed

• 3 - 5 years experience in stock and inventory management.

• Minimum Grade 12, any relevant tertiary level qualification would be advantageous.

• Industry experience would be preferred.

• Fully bilingual in English and Afrikaans.

• Proficient in MS Office and stock and inventory systems, such as Odyssey POS or similar POS system.

• Reside in the Helderberg area.

• This is a permanent, hybrid (minimum of 3 days on-site) position based in Somerset West, Cape Town.

• Core working hours 09:00 - 17:00, Monday to Friday.

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