Server Engineer

• Server Infrastructure Management Physical and Virtual on all sites

• Plan and execute server hardware and software upgrades as needed
• Maintain the organization's server infrastructure, ensuring high performance, availability, and scalability.
• System Administration

• Administer and troubleshoot servers running various operating systems, including but not limited to Windows Server, Linux, and virtualization platform
• Performance Monitoring and Optimization

• Monitor server performance and proactively identify and address bottlenecks or issues to ensure optimal system efficiency
• Conduct regular performance tuning and optimization of server resources
• Collaboration and Documentation

• Create and maintain comprehensive documentation related to server configurations, procedures, and troubleshooting guides.
• Collaborate with other IT teams, including network engineers, security specialists, and application developers, to ensure seamless integration and operation of the server environment.
• Incident Response and Problem Resolution

• Respond to server-related incidents, troubleshoot issues promptly, and implement effective solutions to minimize downtime
• Log incidents and report on trend analysis
• Capacity Planning
• Compliance and Security

• Ensure server environments comply with industry regulations and internal security policies
• Stay up to date with Emerging Technologies
• Maintaining of Backups and BCP testing schedules
• Logging and updating calls via the ticketing system;.
• Interactive relationship with management;
• Engagement with OEMs and technical consultants;
• Change control logging as it relates to the supported systems;
• Monthly reporting;
• ISO 27001, PCI, ISAE 3402 Type II compliance, monitoring and reporting, as it relates to supported systems;
• Cybersecurity, information security monitoring & reporting.
• Once a month to once every 6 weeks standby afterhours shift

• Excellent interpersonal relations.
• Excellent verbal and writing skills.
• Attention to detail imperative.
• Ability to multi-task is essential.
• Able to perform under pressure.
• Ability to adapt to change.
• Ability to work after hours when required
• Open to learn and grow essential.
• Take accountability and ownership.
• Rule following

• Matric;
• Microsoft Certified Systems Engineer Certification (MCSE) or equivalent
• Accustomed to working in a high-energy environment;
• Proven experience as a Senior Server Engineer or similar role
• Minimum 5 years server engineer experience
• Experience in working with Veeam
• In-depth knowledge of server hardware, operating systems, and virtualization technologies
• Strong proficiency with Azure and Office 365
• Valid South African Driver’s License & own vehicle;
• Linux experience advantageous.

Teraco Data Environments